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Star Nissan - Service Center

Bayside, NY

4.7
2,593 Reviews

2,593 Reviews of Star Nissan - Service Center

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October 03, 2022

Andy from the service center was excellent in explaining the potential issue and he made it an excellent experience. His communication, follow up , and passion to help his clients will have me taking my car More

by Stevenvillaran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Oct 04, 2022 -

Star Nissan responded

Hello Steven, We are happy to know that you were kept updated and informed by our Service Team. You will always be welcome here at Star Nissan.

October 02, 2022

Very professional n respectful staff, Good and fast service. Nice and clean waiting area. Excellent Dealer More

by msjuarbe14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Star Nissan responded

Hi there, It pleases us to know that our team was professional and respectful. Thank you for your kind words and we look forward to serving you again at Star Nissan.

October 02, 2022

Great customer service and great help with my vehicle. Felt comfortable and felt taken care of. More

by BRYANP92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Star Nissan responded

Hi Bryan, We are happy that our team provided you with great customer service. Thank you for choosing Star Nissan and please contact us if you require any further assistance.

October 02, 2022

Communication was good. Told me what needed to be done and the price for the work. More

by A1RODMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Star Nissan responded

Hi there! We are glad that you enjoyed our communication about work that needed to be done and the price to have it taken care of. If you require any auto-related assistance, feel free to give Star Nissan a call.

October 01, 2022

2 hours for an inspection. Told them I was having an issue with my brakes and not until 2 hours later do they tell me I need brakes which is what I said when I arrived. Brakes More

by Peterfrankpantoja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Star Nissan responded

Hello, Thank you for taking the time to share your feedback regarding your delayed inspection with our Service Team and the brakes for your vehicle. We take your concerns very seriously. Please provide me with your best method of contact so we can discuss this further. Diana Ljajcevic Internet Sales Manager dljajcevic@gmail.com

October 01, 2022

Been going to the service center for at least 5 years. Found it to be fast and waiting area clean. More

by calix5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Star Nissan responded

Hello. Thank you for giving our friendly team the opportunity to care for your vehicle and deliver a five-star experience with fast automotive service. We're glad to have you as a repeat customer and hope that you will continue to choose Star Nissan in the future.

September 30, 2022

Dealership went out of its way to pass my car’s inspection which was complicated and require extra attention. More

by beezerly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

Star Nissan responded

Hello! It sounds like you had a very thorough experience with our Service Team. That's exactly what we like to see! Thank you for trusting your vehicle with us at Star Nissan and we look forward to taking care of your next inspection!

September 29, 2022

Very nice service; and customer service was excellent also. I will return to this service center. More

by Ceecee2u2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angela Munda ??
Sep 29, 2022 -

Ceecee2u2 responded

Ok

September 27, 2022

This dealership is very professional. Brought my vehicle to be repaired it was and in a timely fashion. More

by WCOLUDRO25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Star Nissan responded

Our Service Department takes great pride in offering timely repairs here at Star Nissan. It is great to know that you enjoyed the professional interactions you received and we hope to have the pleasure of providing them to you again for your future automotive needs.

September 26, 2022

When I got home home I noticed a fresh dent on the passenger side of my car More

by JACOB3BECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Star Nissan responded

Hello, I would like to speak with you regarding your vehicle and recent visit. We take your satisfaction seriously, so please reach out to me when you have a moment to discuss this further. Thank you, Diana Ljajcevic Internet Sales Manager dljajcevic@gmail.com

Sep 29, 2022 -

JACOB3BECK responded

How could you possibly help me.

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