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2,629 Reviews of Star Nissan - Service Center
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February 23, 2022
Very satisfied I had to wait a while but I got very good service. But I think the service dept should address with the customer any iissue they see with your vehicle and then you discuss if you need to ser service. But I think the service dept should address with the customer any iissue they see with your vehicle and then you discuss if you need to service it now or can you return to have it done. More
by MOODYNISSEY
Verified CustomerEmployees Worked With
February 22, 2022
Staff voluntarily provide recall information even before disclosed by media. Follow up calls after car is ready disclosed by media. Follow up calls after car is ready More
by TSUNER
Employees Worked With
February 22, 2022
I always bring my car to Star Nissan techs do excellent maintenance and fast. Thanks. maintenance and fast. Thanks. More
by ManuportuP2160🇺🇸
February 21, 2022
Staff are friendly and efficient. Excellent service and save me money for tire maintenance. Thank you Excellent service and save me money for tire maintenance. Thank you More
by Selva
Employees Worked With
February 20, 2022
I had a pretty good experience, I brought the vehicle in, they solved the problem right away. they solved the problem right away. More
by NWORTHINGTON
Employees Worked With
February 18, 2022
One major concern is that the dealership doesn’t make appointments for car service. Was told to come in any time during the day to check my remote starter. I arrived at 3 and was told to come back the ne appointments for car service. Was told to come in any time during the day to check my remote starter. I arrived at 3 and was told to come back the next day. Then why tell the customer, ‘No problem, anytime.’ On this recent service, I called and left a message with a service manager to ask when was the best time to come in for a recall and inspection The call was not returned. I called again and my questions were answered. After my current service was completed, after signing papers and paying, I was told to wait in the waiting room and my car would be brought out shortly. After 30 minutes, I questioned what happened to my car when I noticed my car parked outside on the lot. Service forgot to tell me my car was ready to go! I leave it to Nissan to figure out how to improve in these areas. More
by GRATAF
Employees Worked With
February 18, 2022
Excellent service however took a little too long. i was the first one there at 6:30AM and waited until 8:30Am....ended up late for work....the job was a simple oil change and tire rotation.. i was the first one there at 6:30AM and waited until 8:30Am....ended up late for work....the job was a simple oil change and tire rotation.. More
by JPET5466
Employees Worked With
February 18, 2022
I waited about 3 hours for an oil change which is ridiculous. I got there early at 8 am and out around 11 and that’s because I went back to the the service writer several times to please rush the tec ridiculous. I got there early at 8 am and out around 11 and that’s because I went back to the the service writer several times to please rush the technician. Maybe there should be one or two bays just for oil changes. More
by NYKIDD60
February 17, 2022
Excellent service People are great Wait time is excellent I will go back to dealer service again excellent I will go back to dealer service again More
by Momin Mitu Ahmed
Employees Worked With
February 15, 2022
Abel the service rep gave good service. He was able ro tell me what was happening to my car. However I still can't comprehend how a car less than a year old had to have a battery change. He was able ro tell me what was happening to my car. However I still can't comprehend how a car less than a year old had to have a battery change. More
by Anonymous
Employees Worked With
Other Employees :
Abel was the only one i worked with.not sure of his last name. Don't know who Robert is . Cause i got great service i just gave him that rating Don't know who worked on car.
