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Star Nissan - Service Center

Bayside, NY

4.7
2,596 Reviews
Call Service Center (888) 457-6717

2,596 Reviews of Star Nissan - Service Center

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December 21, 2021

Service station was fine. Just not happy that this is the second brand new car and fuel pump failed. After having to buy another car because of IDA. The car should not have had a problem More

by Antv317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2021 -

Star Nissan responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

December 21, 2021

Great service. No unnecessary work. Very trustworthy. No complaints staff very polite and nice Parking eady More

by KOCONNOR15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Ljajcevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2021 -

Star Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

December 20, 2021

I"ve been doing business with this dealership since 1980..I think that speaks for itself. Kindness, courtesy, knowledge, concerned, communication for just a few. These things go a long way. Forty one y More

by DAVID@THEHECHLERS.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Davila
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Dec 22, 2021 -

Star Nissan responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

December 20, 2021

They kept me me informed step-by-step What was going on They kept me me informed step-by-step What was going on with the vehicle and what needed to be done More

by MARLON_ROACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2021 -

Star Nissan responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

December 20, 2021

Friendly warming smile beneficial economic professional respectively care well done good job help customer solution thanks! More

by myxp68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2021 -

Star Nissan responded

Thank you for this amazing review! We really appreciate your business. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

December 18, 2021

Very prompt and expedited service. Oil change and Multipoint Inspection completed within an hour. Abel was very welcoming and nice. More

by Kaushal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel E Baires
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Dec 22, 2021 -

Star Nissan responded

Kaushal, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

December 17, 2021

Service was prompt and accurate. The service rep was knowledgeable and courteous. I would use Star again. More

by PSJMNEWMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2021 -

Star Nissan responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

December 16, 2021

Service was very well done and timely to my needs. Very happy with outcome of visit. More

by DCGONZALEZ100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Signorelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2021 -

Star Nissan responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

December 16, 2021

Everyone was really helpful. They kept in touch and up to date with everything going on with my car. More

by scrapiando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Able was helpful also
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Dec 20, 2021 -

Star Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

December 15, 2021

Fast and efficient service department would recommend this service department definitely very courteous people working there to have my recall done in a timely manner More

by Screwball195999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2021 -

Star Nissan responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

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