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Star Nissan - Service Center

Bayside, NY

4.7
2,631 Reviews

2,631 Reviews of Star Nissan - Service Center

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September 06, 2021

Had my worst experience at my recent oil change. The adviser had attitude and didn’t looks like she want to be there that day. Waited one and half hour for the oil change, my oil change sticker wasn’t More

by JAZNXIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Star Nissan responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

September 05, 2021

Attendant was helpful and pleasantService was quick and Attendant was helpful and pleasant Service was quick and efficient. Wait time was very short. Stire opened on time. Attendant contacted me as soon as More

by MJOYBLAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Star Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

September 05, 2021

excellent work, customer service is very good, the only detail the address to get there is confusing excellent work, customer service is very good, the only detail the address to get there is confusing More

by SANTOS_2930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
abel baires
Sep 09, 2021 -

Star Nissan responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

September 05, 2021

Left my car the morning of September 02, after the September 1st Hurricane Ida flooding, the night before, put 4 inches of water inside my Nissan Pathfinder. Abel said he would call me in the morning More

by Mr_JLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abel A Baires
Sep 13, 2021 -

Star Nissan responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

September 04, 2021

I went in for a recall on my 2010 versa , they said about 3 hours but it only took about 2 nice waiting room and they had coffee More

by babydeconii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Star Nissan responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

September 03, 2021

Great service and quick. Did not feel pressured and we felt heard. Everything was great and we would definitely get a car here again. Great service! More

by LISAZBLUES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Ljajcevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Star Nissan responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

September 02, 2021

It was very easy to make an appointment online. They all It was very easy to make an appointment online. They all followed Covid protocol. And my Nissan Rogue was ready in less then 2 hours. More

by VANDRADE70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Ljajcevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Star Nissan responded

Thank you for this amazing review! We really appreciate your business. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 31, 2021

I always bring my car here because they are reliable, fix everything correctly the first time. Quick, easy and helpful staff. Always come back here whenever I have car issues More

by Brian S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Star Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 31, 2021

Very good quality of the product is very much like ❤️ Buy Nissan now please please please please please please please please please please please please please please please please please please please pleas More

by FAIJAFARUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Star Nissan responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

August 31, 2021

Had an 11am appt. car was taken for its first oil change. Waited an hour and a half which isn’t that bad I think. Overall everything was good. More

by Tinaxios1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It wasn’t Robert. I forgot her name
Sep 03, 2021 -

Star Nissan responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

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