Star Nissan - Service Center

0 stars. Was told to come back when my part was ordered and that I would be in and out in 5 minutes. Was never called to be told the part arrived. When I called I was basically called a liar when I mentio and that I would be in and out in 5 minutes. Was never called to be told the part arrived. When I called I was basically called a liar when I mentioned that they told me it would take 5 minutes.charged me for something unnecessary the first visit. Scan artists. Avoid at all costs. More

Waiting time is little longer but overall customer service good!!! Staff was friendly n guided me well. Will love ❤ to visit again for further assistance... service good!!! Staff was friendly n guided me well. Will love ❤ to visit again for further assistance... More

I always find those in the service department to be extremely helpful and courteous. Myself and my car are always treated with respect. The only issue I had is that my clock reverted once again back t extremely helpful and courteous. Myself and my car are always treated with respect. The only issue I had is that my clock reverted once again back to military time. More

Good service and courteous. Car was done on time. There is nothing else to say. It is making me type twenty five words. That I do not appreciate. is nothing else to say. It is making me type twenty five words. That I do not appreciate. More

Left car on Thursday, never called on Friday evening tosay it was never looked at. Monday again was not called to say car was ready tosay it was never looked at. Monday again was not called to say car was ready More

I was shocked that the customer service representative was helping me and suddenly, without asking for my understanding, made me wait for someone else to help, and then didn't say I was sorry. I tried to was helping me and suddenly, without asking for my understanding, made me wait for someone else to help, and then didn't say I was sorry. I tried to ask for another service by acting like I was ignoring even if I didn't speak English, but I stopped. It's really annoying to see unfriendly customer service staff. More

Different price of services for different people. I was given a price for a car repair then soon was the price was a different amount on the invoice Same as I purchased the car, person in charge who sol given a price for a car repair then soon was the price was a different amount on the invoice Same as I purchased the car, person in charge who sold me the new car, inputted a different amount of interest as discussed originally. Then by him telling me to just sign and having his thumb hiding the amount of interest indicating was very unusual. Rushing a customer to sign and not read the fine print is a big indication of what not to do in running a business. Probably would not recommend the service and buying a car from here again. Just too many red flags happening every time I go More

I had a Very pleasant experience with the service department there the service advisor Alicia did an excellent job very communicative kept me updated as to the process got the service done lightning department there the service advisor Alicia did an excellent job very communicative kept me updated as to the process got the service done lightning fast and also advised me on other future maintenance to come in and get done. More

Every time I bring my car I am confident that everything would be okay because I believe in your people in terms of professionalism & courtesy. would be okay because I believe in your people in terms of professionalism & courtesy. More

Made appointments on Monday for Friday. When I dropped off the car I was told it would take a week to look at it. I should have been told this when I made the appointment. I took the car without service off the car I was told it would take a week to look at it. I should have been told this when I made the appointment. I took the car without service being done! More