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Star Nissan - Service Center

Bayside, NY

4.7
2,632 Reviews
Call Service Center (888) 457-6717

2,632 Reviews of Star Nissan - Service Center

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July 08, 2021

your service department charges $35 plus $160 labour for oil change and labor too much smh !!! I paid $54 at Rockaway Nissan plus multi inspection More

by General
Customer Service
Recommend Dealer
No
Employees Worked With
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2021 -

Star Nissan responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 08, 2021

Excellent staff and service. I had a wonderful experience getting my car serviced here. The wait time was less than an hour. I would definitely recommend Star Nissan. More

by Rick D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2021 -

Star Nissan responded

Rick, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 07, 2021

My service advisor Alicia was friendly. The work that was done on my brakes was done quickly. I did not have that long of a wait. More

by kelkel_13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Cason
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Jul 12, 2021 -

Star Nissan responded

Thank you for this amazing review! We really appreciate your business. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 07, 2021

The salesman was willing to work within my budget and the manager helped facilitate the transaction. We were able to get our car within two days. More

by MARTINEGAMBINO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Ljajcevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2021 -

Star Nissan responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 06, 2021

This was very helpful and I was received help from very nice people. Service was excellent, I am very happy with the help and service that was given. Thank you! More

by aurafdiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2021 -

Star Nissan responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 06, 2021

Robert did a great job again. The timing was as described. The quality as well. Overall II had another positive service experience. Thank you for that. More

by stanleysj_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2021 -

Star Nissan responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 04, 2021

Very helpful and prompt. Went in for recall and ended up needing a bulb and had my inspection More

by DEEKAY223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2021 -

Star Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 02, 2021

The service center staffs were efficient and friendly with my car maintenance. More

by clare1418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia
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Jul 08, 2021 -

Star Nissan responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 02, 2021

No appointment necessary. No wait, everyone was really very friendly. More

by SHOOGIRL127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2021 -

Star Nissan responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

July 01, 2021

I had a very positive experience at this Nissan service center. My car was taken promptly when I arrived, I was guided to my service associate who was friendly and knowledgeable. I was given an estimate as More

by nisopo1783
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2021 -

Star Nissan responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

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