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Star Nissan - Service Center

Bayside, NY

4.7
2,633 Reviews

2,633 Reviews of Star Nissan - Service Center

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July 01, 2021

I had a very positive experience at this Nissan service center. My car was taken promptly when I arrived, I was guided to my service associate who was friendly and knowledgeable. I was given an estimate as More

by nisopo1783
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Star Nissan responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

June 30, 2021

The whole process was very quick and efficient. I was able to drop it off and complete the check in process within 10 minutes. I was called as soon as it was ready and the pick up was just as seamless More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Star Nissan responded

Thank you for this amazing review! We really appreciate your business. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

June 29, 2021

Did not notify costumer when repairing done. So we waste 20 mins more until we went to window to ask. Hope you will do better! Thank you! More

by JTan
Customer Service
Recommend Dealer
No
Employees Worked With
Robert Kalman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Star Nissan responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

June 29, 2021

Always very polite diagnose problems before they become a concern. More

by JOHN.CASEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Star Nissan responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

June 27, 2021

Star Nissan service is always professional, knowledgeable, friendly and usually quick(in relation the most auto mechanics), without sacrificing quality. Parts prices seem always to lead cost v More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mueller, service department
Jun 30, 2021 -

Star Nissan responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

June 27, 2021

I have found it to be convenient and dependable for service. More

by Raymond.groll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Star Nissan responded

Thank you for this amazing review! We really appreciate your business. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

June 26, 2021

I’m have With the vehicle I’m happy with the service. This is my fourth Nissan Marano More

by Gary.Gennetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Star Nissan responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

June 26, 2021

I was mad when I noticed my wheel lock key was damaged and I knew the only place I went was star nissan. I called them to explain the problem, they told me to come with the car because they have to check More

by Papzonz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Star Nissan responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

June 26, 2021

I was so please for the personal attention and the customer service. More

by Cesarnino11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia
Jun 30, 2021 -

Star Nissan responded

Thank you for your great review, Cesar! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

June 24, 2021

From the initial check-in to the conclusion of the visit, the staff at Star Nissan is consistently friendly, courteous and accommodating. More

by MDG0125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Star Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

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