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Star Nissan - Service Center

Bayside, NY

4.7
2,637 Reviews

2,637 Reviews of Star Nissan - Service Center

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March 27, 2021

Dont go there. Very expensive.Just to change one break Dont go there. Very expensive. Just to change one break caliper they charged $330 ( Each hour $165 they said). Caliper cost was also high $160. On t More

by shokat_hasan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Name not listed here
Mar 31, 2021 -

Star Nissan responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 25, 2021

Professional, friendly and knowledgeable customer service. Public use areas comfortable and clean. Why do you insist that all customers providd feedback in at least 25 words. I do not come into More

by YOZZEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Davila
Mar 29, 2021 -

Star Nissan responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 24, 2021

The service sucks period!!I would never come back waste The service sucks period!! I would never come back waste money to change parts instead they just clean them Horrible dealer!sucks sucks sucks s More

by Victorcruz2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark
Mar 25, 2021 -

Star Nissan responded

Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact me to get in touch so we can work towards an understanding. Thank you. Sincerely, Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 24, 2021

Like always amazing staff amazing work you guys never let me down thank you so much for all you do especially for my car. Great job guys More

by ANGELH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Star Nissan responded

Thank you for this amazing review! We really appreciate your business. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 24, 2021

Star Nissan is my preferred auto repair facility even though my Nissan is about 10 years old. I want to keep her running well and Star helps me achieve this goal. They’re thorough and honest. Sometimes More

by qbarksdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Davila
Mar 29, 2021 -

Star Nissan responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 24, 2021

They have good care from the moment they receive it until when the revision and repair of the vehicle ends, even though I live in elmhurst, I go to this nissan service center More

by Leopineda73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Star Nissan responded

Thank you for the wonderful review and for traveling to Star Nissan Inc from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 23, 2021

The place is clean and organized. I didn’t wait long for my car to be checked in and for the work to be done. More

by mabragan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Star Nissan responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 23, 2021

I come two time to fix my break but still my car’s brake light is get on while driving the first time they change completely my brake cylinder to resolve the issue but i find out i have the same issue and More

by davsham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Star Nissan responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 23, 2021

Great service and wonderful employees during this pandemic and I really do appreciate your business. The waiting area and bathroom was clean and comfortable until my car was ready to go. More

by alexandra5802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eftheker Asad
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Mar 26, 2021 -

Star Nissan responded

We appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

March 23, 2021

Excellent service I am very happy the way they fixed my car, it feels like brand new now 😍 I would always come back to Nissan star for all my car issues , also Robert from service dept was very nice and f More

by Julissajimenez31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Star Nissan responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

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