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Star Nissan - Service Center

Bayside, NY

4.7
2,592 Reviews

2,592 Reviews of Star Nissan - Service Center

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June 16, 2020

Courteous, professional and punctual. From the moment the service man takes my car at the entrance, to speaking with the service representative, to paying my bill- the entire team is great! More

by Gina DaRosso
Recommend Dealer
Yes
Employees Worked With
Tony Signorelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Davila is always a pleasure to deal with when getting my vehicle serviced.
Jun 30, 2020 -

Star Nissan responded

Gina, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. All the best, Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

June 16, 2020

I have been buying n leasing cars from this dealership for the last 20 years Gus n Freddy always find what I'm looking for More

by Dmart5
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Braswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Star Nissan responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. All the best, Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

June 14, 2020

Very happy with their service. They have been taking care of my car since I bought it. My mind is at peace when I bring my car. More

by GDRNY
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Star Nissan responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

June 12, 2020

Great service, very honest, they checked my car and didn’t find anything wrong with mu AC, so they didn’t charge me anything, they just told me what I was making wrong. It was very helpful for someone More

by LADYVELAKDE
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Star Nissan responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Please let us know if there is anything else that we can assist you with. Best, Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

June 12, 2020

I brought it in for water leaking from sunroof drain hose (4 times). I still have the same problem and it is still leaking. I am very unhappy with the service I received. More

by rslyn12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gus Tsolkas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sang Meyeon Jung
Jun 30, 2020 -

Star Nissan responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

June 11, 2020

As usual Star Nissan treated me with absolute courtesy. The Representatives was helpful and were able to answer any questions I had. The service dept. keeps my car running like new and advise me and recomm More

by rene1224
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Star Nissan responded

Thank you for putting your trust in Star Nissan! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Kind regards, Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

June 11, 2020

Professionally expected.Did not force any additional service on my vehicle.Serviice done in required time.The only problem was wrong address was given on line. More

by remeyzero
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Star Nissan responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

June 11, 2020

Service was fast and efficient ! The employees are very nice and helpful ! I think Nissan Service is the tops ! Also very convenient location for me . More

by GROLLMETAL
Recommend Dealer
Yes
Employees Worked With
Sang (Chris)
Jun 30, 2020 -

Star Nissan responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Star Nissan! If there is anything else we can do for you, please feel free to give us a call. All the best, Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

June 10, 2020

Great service, didn’t take longRonnie helped me with all Great service, didn’t take long Ronnie helped me with all my needs on checking up my vehicle and renewing my inspection. Looking forward to returning More

by DEREK_HORLACHER
Recommend Dealer
Yes
Employees Worked With
Ronnie Morales
Jun 30, 2020 -

Star Nissan responded

Derek, we loved reading this review! Happy customers are our aim, and it appears Ronnie really hit the bullseye. We’ll make sure to share your experience with [HIM/HER], and if you have any further questions, we’re always available to help. Take care, Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

June 10, 2020

There is nice and helpful people with lots of manners And answer all your questions that you have And I understand your problem thank you so much More

by MLATINA222
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Star Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Diana Ljajcevic, BDC Manager - dljajcevic1@gmail.com

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