Star Nissan - Service Center

Dissatisfaction I feel like i was deceived i went in with a question about my extended warranty if something was covered was told i should but they needed to do a dia I feel like i was deceived i went in with a question about my extended warranty if something was covered was told i should but they needed to do a diagnostic check them selves . i told them i already had one at another Nissan dealership. Told me they needed to do it anyway. So in the end i paid$140.00 again to be told it is not covered. I feel like your people are deceitful and just wanted to charge me . the best part was no one can say what is covered and the mechanic left all his garbage in my car More

Oil change They took me right away. I always deal wit Robert when I bring my pathfinder in for service. He will recommend certain services the car might need at They took me right away. I always deal wit Robert when I bring my pathfinder in for service. He will recommend certain services the car might need at that time. Can’t ask for a better service associate! I do wish Nissan offered a credit card for easy payment installments. I feel prices aren’t a little to high. More

Excellent Expected as usual, very good customer service! I like your thorough preventive check ups. I trust your service always. Keep up the good work. And I l Expected as usual, very good customer service! I like your thorough preventive check ups. I trust your service always. Keep up the good work. And I like to see the familiar faces. More

Good service It is for years that I come to Star Nissan for the service of my car. I have found them professional and trust worthy. will come back. It is for years that I come to Star Nissan for the service of my car. I have found them professional and trust worthy. will come back. More

I needed to checkout faulty keyless starter system. Took the All staff were very polite and courteous. Was nice experience for me as a first timer. I would recommend Star to others . Be well everyone All staff were very polite and courteous. Was nice experience for me as a first timer. I would recommend Star to others . Be well everyone More

Phenomenal service I thank my consultant Robert Davila for his excellent customer service skills. It is always a pleasure to see him. He’s always taken care of my needs I thank my consultant Robert Davila for his excellent customer service skills. It is always a pleasure to see him. He’s always taken care of my needs and was understanding of the issues I was experiencing. More

Great When you pull in to get your car checked in, the workers are ready to write you up. You don't have to wait there for long. When you pull in to get your car checked in, the workers are ready to write you up. You don't have to wait there for long. More

Ripped off I walked in front inspection on a car with $25,000 miles and I walked out with a $1500 bill, I was in a desperate situation I needed my inspection don I walked in front inspection on a car with $25,000 miles and I walked out with a $1500 bill, I was in a desperate situation I needed my inspection done that day and they knew it, they said I need a new brakes pads and rotors and overcharged me for them plus they put in some filters and fluid plus an inspection $1500. The price they charge for my brakes was at least twice what other people charge. Suffice to say I'm not going back there. More

Maintenance issue Chris was very helpful and explained everything very well! This is my first time in service location and they were very helpful with the brake system Chris was very helpful and explained everything very well! This is my first time in service location and they were very helpful with the brake system not working. More

Honest Had a warning light, yellow at rest, red while moving, yet car seemed O.K. Came in for diagnostics. I told them I thought it was a computer problem. A Had a warning light, yellow at rest, red while moving, yet car seemed O.K. Came in for diagnostics. I told them I thought it was a computer problem. After about ten minutes, the service manager informed me that the problem was that the driver's side rear door was not entirely closed, and that there was nothing else wrong with the car. They waived the $130 diagnostic fee and sent me on my way. A dishonest mechanic could have ripped me off; instead, I was merely embarrassed. More