Back

Star Nissan - Service Center

Bayside, NY

4.7
2,631 Reviews

2,631 Reviews of Star Nissan - Service Center

Sort by
October 30, 2019

Professional Our first time at Star Nissan. Large sitting area and huge service area! All was explained and done in a timely fashion. New battery was install More

by IRMA715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris jung
October 28, 2019

Exceptional service!!! My advisor is always on point. He may not have been there the last time and he had to step away, but I still got quality ex ellent service. More

by ABDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Morales
October 28, 2019

Good service. Rates should be lower. I always rate good not excellent. Your rates should be lower; you have to be more competitive. You should give some freebies. I will see you soon. More

by RICHVELEZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Another Robert
October 26, 2019

Warranted repair of transmission. Well done. Nissan was very cooperative and tried hard to provide all the assistance I could ask for. Paul Chong deserves kudos. I was kept informed du More

by Kashman7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chong
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2019

excellent service The rep that helped me was very friendly and helpful, he explained what was to be done and what to expect which made me more comfortable. I am very ha More

by ECHANSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sang Meyeon Jung
October 20, 2019

great and honest service; clean facilities I highly recommend Star Nissan for their honest and competent work. They are friendly and I was always comfortable dealing with them. They give you th More

by AZIZAAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Dubose
October 11, 2019

So far nothing to say. I was surprised all employees has been overturned, since I own my 4th Nissan Maxima 2019. I knew everyone who had been working, everyone was familiar More

by MM120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Star Nissan responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

October 09, 2019

Great job The advisor was very helpful and the mechanic had my problem fixed within 4 hours and the price is very reasonable so overall it was a wonderful exper More

by ANGEL930930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Davila
October 09, 2019

The tech did not fix the problem. the supplement air bag 10/07/19 the tech repair the supplement air bag light 10/08/19 the light came back on.I am taking it back today. More

by THERAM454@aol.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Paul Chong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Star Nissan responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

October 08, 2019

Oil change I went in for my oil change. They told me I needed other things done to have a safe car. I gave them the okay. More

by TOOTS7854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Morales
...
224
...