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Star Nissan - Service Center

Bayside, NY

4.7
2,269 Reviews

2,269 Reviews of Star Nissan - Service Center

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July 12, 2018

Professional Service Awesome service, Ronnie Morales excellent customer service, smooth service. He knows his work very well. He took care of the car very professionally a More

by ifranhmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Morales
Nov 08, 2018 -

Star Nissan responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Christine Mangione, Customer Relations Manager, 7184230500

July 11, 2018

Excellent! Service Advisor RONNIE MORALES was professional, knowledgeable and extremely courteous. My car was professionally diagnosed and was ready when promis More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Morales
Nov 08, 2018 -

Star Nissan responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Christine Mangione, Customer Relations Manager, 7184230500

July 11, 2018

Great experience ... my advisor was great. He was clear and well spoken. He also made sure I understood everything that was getting done to my car. Definitely will be More

by ALEJANDRO1614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie
Nov 08, 2018 -

Star Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Christine Mangione, Customer Relations Manager, 7184230500

July 11, 2018

Service rep was very helpful Rep was great and hands on, repair had to bring my car back 3 Times within one month for the same ac issue. Each time I eat my car for a few days befo More

by shelleyolivari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Star Nissan responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Christine Mangione, Customer Relations Manager, 7184230500

July 10, 2018

Excellent service I’ve been bringing my personal vehicle to this service department for over 15 years. They always give me excellent, quick and courteous service. Could More

by DENISE087621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2018 -

Star Nissan responded

Hi Denise, and thank you! I can't tell you how much we appreciate your customer loyalty! We look forward to your next visit. Best, Christine Mangione, Customer Relations Manager, 7184230500

July 10, 2018

No very pleasant experience Stood in line for 15 min after giving car to shop. No one was there to help and if they were they were not attending to customers that were standing t More

by Jrossi1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kalman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2018 -

Star Nissan responded

Thank you for taking the time to share your recent experience at Star Nissan. We want each customer to be completely satisfied upon visiting us, and the impression that you received from our dealership is unacceptable. We would sincerely appreciate the opportunity to amend the situation, so please don't hesitate to contact me directly. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

July 10, 2018

Great Customer service I can not say enough good things about my experience today at the Star Nissan Service Center. I got a flat tire yesterday and when I called the servi More

by STARNOEMAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
robert davila
Jul 11, 2018 -

Star Nissan responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. We look forward to seeing you again! Best, Christine Mangione, Customer Relations Manager, 7184230500

July 06, 2018

COURTEOUS SERVICE My car seemed getting their service with professional manner. I believe they can be trusted to service my car with care. I am quite satisfied with t More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Star Nissan responded

Thank you for the positive review, and thank you for trusting us with your vehicle! Drive safely and always feel free to reach out with any service questions. Best, Christine Mangione, Customer Relations Manager, 7184230500

July 04, 2018

Robert Davila ( service) adviser Very professional manner with full knowledge on my car and very good service on time what he did promise and made me very comfortable and very trustab More

by IAMBABCHUNG407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Davila
Jul 09, 2018 -

Star Nissan responded

We are pleased to hear that you had an excellent experience with Robert and the rest of our team. I would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Christine Mangione, Customer Relations Manager, 7184230500

June 30, 2018

Very professional Dropped off vehicle and service center not only gave me a ride home but finished service fairly early and did a diagnostic of other issues. Pretty ha More

by JOELSHAW42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Morales
Jul 02, 2018 -

Star Nissan responded

Thank you for the kind words, Joel. We're completely committed to providing top quality service and I'm thrilled to hear that your experience reflected this dedication.  I appreciate the time it took for you to give us this feedback.  At Star Nissan, we value our customers and we look forward to seeing you down the road. Best, Christine Mangione, Customer Relations Manager, 7184230500