Star Nissan - Service Center

excellent service I had transmission problems and Mr. Morales saved me. He was patient and understanding when I didn't even know how to explain the problem I was having I had transmission problems and Mr. Morales saved me. He was patient and understanding when I didn't even know how to explain the problem I was having. But he told me everything would be ok, that I just needed to bring in the car and he would take care of it; And he definitely took care if it. Within hours, he had his guys figure out the issue: turns out it was my transmission. He gave me an appointment as soon as possible and had my car fixed as soon as possible as well. Now my baby is purring like a kitten and I don't feel the stress of my car stalling on me while on the highway. I have peace of mind and am thankful for Mr. Morales and Nissan Star Service. Thank you! More

No results, still a charge Dealership failed to diagnose a problem vehicle is having, however I was still charged diagnostics fee. 1 day prior to bringing the car to service I w Dealership failed to diagnose a problem vehicle is having, however I was still charged diagnostics fee. 1 day prior to bringing the car to service I was told they won't charge diagnostics fee if they are unable to diagnose the issue the car has. More

Maintenance I only take my vehicle for service and maintenance to STAR NISSAN. The customer service received is always pleasant and respectful. All staff all the I only take my vehicle for service and maintenance to STAR NISSAN. The customer service received is always pleasant and respectful. All staff all the way the wonderful and make you feel welcomed. There isn't a time when Robert Davila doesn't make you feel like you're a part of the Nissan family. He's a 10 in my book when it comes to customer service. Thank you so much for your help. A loyal customer Martine M More

Service Ronnie waa great as usual always a big help gets me in and out as quickly as possible. Would not go anywhere else to have my car serviced Ronnie waa great as usual always a big help gets me in and out as quickly as possible. Would not go anywhere else to have my car serviced More

Was good Because I like the service and went you get in your car you notice the difference in the car went your driving away.i recommend the service to any one Because I like the service and went you get in your car you notice the difference in the car went your driving away.i recommend the service to any one I was. Please with the service More

My new car For my first time there I was pleased with Chris in service and the wonderful young lady (cashier). They were both very very pleasant. Your prices a For my first time there I was pleased with Chris in service and the wonderful young lady (cashier). They were both very very pleasant. Your prices a bit high but that's the way it is. More

Very smooth and simple process Chris was very helpful in helping me get my car serviced. I needed body work done, and they were able to repair some things so I didn’t need to replac Chris was very helpful in helping me get my car serviced. I needed body work done, and they were able to repair some things so I didn’t need to replace that entire part. Very good customer service. I will be back! More

Outstanding Service all around I took my Pathfinder there and they took good care of me. They didn't try to upsell me or charge for service I didn't need. They inspect and let me kn I took my Pathfinder there and they took good care of me. They didn't try to upsell me or charge for service I didn't need. They inspect and let me know how everything stand. They let me decide what to service and at a reasonable price. More

Seemed like my 2016 Altima needed a lot of work The car has 27k miles on it, It’s in good shape and we take care of it. Also the prices quoted seems high, if you were a little more competitive, I wo The car has 27k miles on it, It’s in good shape and we take care of it. Also the prices quoted seems high, if you were a little more competitive, I would have gotten all the work done. I miss Great Neck Nissan!!!! More

Minor concerns I had to bring my car in 2x to get my air conditioner fixed. The 2nd time the staff was very accommodating and truly wanted to rectify the problem an I had to bring my car in 2x to get my air conditioner fixed. The 2nd time the staff was very accommodating and truly wanted to rectify the problem and the situation. Which they did and I am very happy with the results. However, they didn't take the problem seriously the 1st time and really didn't put any effort into resolving the problem and performing basic maintenance on the car. When I brought my car in the 2nd time, they realized that all my filters were clogged. This is basic maintenance, which I asked for and a reasonable thing to expect to be checked when you tell someone your AC isn't working correctly. Wilson was very.accomodating and this is not necessarily his fault. This is the fault of the mechanic working on my car. He should have checked all my filters and all my fluids the 1st time, not the 2nd time. Also, renting a loaner from Enterprise was a nightmare. I would never use them again. They drove me all over Queens for 45 min looking for a car. More