2,584 Reviews of Star Nissan - Service Center
My review I came in for a routine service and get a once over for an upcoming road trip. I’m glad I did turns out I needed front pads and rotors and new wiper I came in for a routine service and get a once over for an upcoming road trip. I’m glad I did turns out I needed front pads and rotors and new wiper blades. A little bit of an expense now vs on the road and having major issues. Robert Davila as always is my service adviser and he is the best and always explains all that is needed. More
Maintenance My recent visit to Star Nissan Service was excellent. I called on the day of.and was told no problem bringing my car in. Ronnie Morales my service man My recent visit to Star Nissan Service was excellent. I called on the day of.and was told no problem bringing my car in. Ronnie Morales my service manager is a terrific guy pleasant and knowledgeable. He asked and listened to all my concerns. My car was serviced and ready to go with a minimal wait time. Terrific from start to finish More
Fast&efficient My car was taken quickly for diagnosis, found the damage and got. It was returned to me at the right time they had told me. My car was taken quickly for diagnosis, found the damage and got. It was returned to me at the right time they had told me. More
I DIDNT GET WHAT I WAS PROMISED Someone from Nissan called me and said I could get a free oil change from STAR NISSAN. HE MADE THE APPOINTMENT fo me and I came 1/2 hour early. I Someone from Nissan called me and said I could get a free oil change from STAR NISSAN. HE MADE THE APPOINTMENT fo me and I came 1/2 hour early. I think he was not calling from Star but the main head quarters. When I spoke to Wilson he said the oil change would cost me$69 minus a 10 coupon I had. So I left. Not happy! More
Fast and efficient service After having this service center for almost 9years all I can say is it’s all in the service advisors sincerity to help backed with good and experience After having this service center for almost 9years all I can say is it’s all in the service advisors sincerity to help backed with good and experienced auto mechanics. More
Caring people Employees are professionals’ and above all they care about their customers. I always use Star Nissan for the service, repair and taking care of my car Employees are professionals’ and above all they care about their customers. I always use Star Nissan for the service, repair and taking care of my car. More
Short and sweet The service team was great. After the initial intake I was told the repair would be about 10 minutes. After about 5 minutes the contact person told m The service team was great. After the initial intake I was told the repair would be about 10 minutes. After about 5 minutes the contact person told me the damage was a little more extensive and I needed another part. The part was in stock and would take about an hour. The job was completed and I had my car within the hour. Short and sweet More
The waiting room was filthy, The chairs are old and dirty. The chairs in the waiting room were old and dirty, The whole place needs a good paint job and sprucing up. The service advisors were knowledgeable An The chairs in the waiting room were old and dirty, The whole place needs a good paint job and sprucing up. The service advisors were knowledgeable And kept me informed of the process. More
Excellent Service Excellent service. Mr. Wilson Bermudez shows genuine care for customer satisfaction and ensures every customer issue is attended to. Keep up the good Excellent service. Mr. Wilson Bermudez shows genuine care for customer satisfaction and ensures every customer issue is attended to. Keep up the good work. Bravo!!!.. More
Quality service and support for your vehicle. The staff are attentive and friendly. I miss Marc who worked there many years, after he retired it's not the same perso and support for your vehicle. The staff are attentive and friendly. I miss Marc who worked there many years, after he retired it's not the same personalized service however it's still good. The work performed is quality and the vehicle is in good hands. The waiting area is comfortable but not as Tele worker friendly as great neck Nissan however it's still comfortable to wait there while your car is serviced. More