Star Nissan - Service Center

Unexpectedly well I made the appointment to service my car at the last minute, after learning that the Nissan located on Rockaway had a 3 to 4 hour wait. It took an hou I made the appointment to service my car at the last minute, after learning that the Nissan located on Rockaway had a 3 to 4 hour wait. It took an hour tops to have the car serviced, and a recall was addressed without me having to say anything. To have in mind, that I service my car at the Rockaway location and it was never fixed. More

Vehicle repairs Technicians r experience well trained and friendly they try to fix my vehicle to the best of their knowledge based on what I told them on any problem Technicians r experience well trained and friendly they try to fix my vehicle to the best of their knowledge based on what I told them on any problem More

Good experience People there are very respectful and attentive. This was my first appointment and it was nothing but pleasant, everything went smoothly. Waiting time People there are very respectful and attentive. This was my first appointment and it was nothing but pleasant, everything went smoothly. Waiting time was reasonable. More

Excellent service My appointments are always easy to get and when applicable transportation to/from my home made available. Every effort is made to make the service cha My appointments are always easy to get and when applicable transportation to/from my home made available. Every effort is made to make the service charges reasonable. More

Disappointing I had a small problem with my door sensor. I was told that they would have to charge for the labor. Oh well, Star, it was nice while it lasted I wil I had a small problem with my door sensor. I was told that they would have to charge for the labor. Oh well, Star, it was nice while it lasted I will take my excellent credit and low mileage and lease somewhere else. More

Very expensive Here you need to get a full print out of your fees these people well tell you the labor is 130 and hour but they actually charge you per hour for each Here you need to get a full print out of your fees these people well tell you the labor is 130 and hour but they actually charge you per hour for each job they don’t explain that each job may have a set time limit per job which means it can take 15 mins to fix but instead of charging you the hourly rate the flat fee book will allow them to charge you 3 hours of labor I had an item on my receipt for $5 they charged me $130 dollars for fluid when they already were getting 1100 dollars for a fix the dealership is worst then a used car lot take your vehicle elsewhere same fix for less money don’t let them make you feel they are the only ones to fix it look around! More

Very professional and helpful When I arrived at star Nissan, the employees were very professional, sweet and helpful. I would definitely recommend my friends and family. I will be When I arrived at star Nissan, the employees were very professional, sweet and helpful. I would definitely recommend my friends and family. I will be coming back for my oil change and tire rotation. More

My review I came in for a routine service and get a once over for an upcoming road trip. I’m glad I did turns out I needed front pads and rotors and new wiper I came in for a routine service and get a once over for an upcoming road trip. I’m glad I did turns out I needed front pads and rotors and new wiper blades. A little bit of an expense now vs on the road and having major issues. Robert Davila as always is my service adviser and he is the best and always explains all that is needed. More

Fast&efficient My car was taken quickly for diagnosis, found the damage and got. It was returned to me at the right time they had told me. My car was taken quickly for diagnosis, found the damage and got. It was returned to me at the right time they had told me. More

Maintenance My recent visit to Star Nissan Service was excellent. I called on the day of.and was told no problem bringing my car in. Ronnie Morales my service man My recent visit to Star Nissan Service was excellent. I called on the day of.and was told no problem bringing my car in. Ronnie Morales my service manager is a terrific guy pleasant and knowledgeable. He asked and listened to all my concerns. My car was serviced and ready to go with a minimal wait time. Terrific from start to finish More