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Star Nissan - Service Center

Bayside, NY

4.7
2,592 Reviews

2,592 Reviews of Star Nissan - Service Center

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July 26, 2018

Easy oil change Oil change was quick and easy this trip..sometimes wait can be One and a half to two hours This change was completed within ,45 minutes More

by BABYSALESKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 26, 2018 -

Star Nissan responded

It's great to hear your oil change was quick and easy. Thanks for choosing Star Nissan for your service needs! Take care! Best, Christine Mangione, Customer Relations Manager, 7184230500

July 25, 2018

Fast and courteous service brought my car in at 7:30 AM and was finished by 8:45 am there is a clean bathroom and coffee and tea is available More

by XWORDMAVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2018 -

Star Nissan responded

Thank you for the feedback, XWORDMAVEN! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Christine Mangione, Customer Relations Manager, 7184230500

July 24, 2018

Quick, Efficient Professional and courteous assessment, comfortable lounge, clear explanation of work needed. Work done on time. Check out, payment window quick and p More

by RON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot name
Jul 25, 2018 -

Star Nissan responded

We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our staff at Star Nissan was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Christine Mangione, Customer Relations Manager, 7184230500

July 24, 2018

Service review Very prompt service no problems would definitely go back 2 Star Nissan again for any issues employees were very courteous and perform their job with u More

by SCKC2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2018 -

Star Nissan responded

SCKC2000, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Christine Mangione, Customer Relations Manager, 7184230500

Feb 24, 2021 -

SCKC2000 responded

Your welcome good luck in these tough economic times

July 20, 2018

Amazing I did not need an appointment for the car. I got help right away. The technician explained to us what is going on and what we needed to do right away. More

by Tmalvoisin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Morales
Jul 23, 2018 -

Star Nissan responded

Thank you for the feedback! We are happy to hear about your positive experience at Star Nissan, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Take care, Christine Mangione, Customer Relations Manager, 7184230500

July 19, 2018

Efficient and good service and representative. I got an appointment the day before , talked to a nice representative, left my car, went to work, they called me about work needed i accepted, came to More

by ORIVEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JULIO
Jul 19, 2018 -

Star Nissan responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, Christine Mangione, Customer Relations Manager, 7184230500

July 19, 2018

My go to place for repaira and inspection My go to place for repairs and inspections. I did not trust the smaller repair shops to fix my power windows and thorough inspections which is why i More

by Hellosze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Davilla
Jul 19, 2018 -

Star Nissan responded

Thank you for the great review! We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Christine Mangione, Customer Relations Manager, 7184230500

July 18, 2018

Terrible service Cashier is very unproffessional. I was charged for 27pt check list but mechanics didn't check any points. Staff wasnt much help. This is by far the wo More

by cdyal89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julio and cashier with glasses
Jul 18, 2018 -

Star Nissan responded

I am deeply sorry to hear about your experience with our service department. Our customers are our top priority, and I sincerely apologize if we have not met your needs during your last visit with us. If you would like, please contact me at your earliest convenience so I may further understand the situation. I look forward to hearing from you. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

July 18, 2018

Politeness is Paramount Polite, courteous, and respectful. Greeted immediately. Representatives spoke in a professional manner. Answered my questions patiently. Was never for More

by Tutor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon
Jul 18, 2018 -

Star Nissan responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best wishes, Christine Mangione, Customer Relations Manager, 7184230500

July 15, 2018

First timer Service advisor is courteous and knowledgeable. I got my vehicle back as promised in one and half hour. I would give it an five stars but the waiting More

by Slickray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 16, 2018 -

Star Nissan responded

We appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you a friendly experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Sincerely, Christine Mangione, Customer Relations Manager, 7184230500

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