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Star Nissan - Service Center

Bayside, NY

4.7
2,616 Reviews
Call Service Center (888) 457-6717

2,616 Reviews of Star Nissan - Service Center

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January 28, 2024

Went for oil change took almost 4 hours I was told 1 -2 hours Very angry More

by MANUEL_JULY
Recommend Dealer
No
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Mar 24, 2024 -

Star Nissan responded

Manuel_july, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (718) 423-0500 when you have a chance. Thank you, and we look forward to hearing from you. Best Regards, Diana Ljajcevic Director of Business Development

January 28, 2024

Andy at Nissan is always quick to assess the needs of my car and explain what needs to be done and why. More

by HARIKLOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Jan 30, 2024 -

Star Nissan responded

Hello Hariklou ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

January 27, 2024

I've had my car since what November and I'm very pleased with it Bob was helpful in explaining the different features More

by irnishel7
Recommend Dealer
Yes
Employees Worked With
Bob @ dealership and Robert Davila @ the service both are truly helpful whenever I come
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Jan 30, 2024 -

Star Nissan responded

Hello Irnishel7 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

January 27, 2024

Professional Professional, respectful, informative, accommodating since I was a walk in. Prioritized the needed repairs effectively. Positive experience overall. More

by mpbethea
Recommend Dealer
Yes
Employees Worked With
Robert Davila
Report | Print
Jan 30, 2024 -

Star Nissan responded

Hello Mpbethea ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

January 26, 2024

In and out Theres nothing to tell really. I went in and less than an hour later i left. Coffee selection could be better More

by tomvegalmt
Recommend Dealer
Yes
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Jan 30, 2024 -

Star Nissan responded

Hello Tomvegalmt ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

January 25, 2024

I use star Nissan servicing almost 18 years, hope they will provide great service as possible for future More

by KRIHELI777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2024 -

Star Nissan responded

Hello Kriheli777 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

January 25, 2024

Friendly staff. They got me out of there in a timely manner and addressed all of my concerns. More

by meluma99
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2024 -

Star Nissan responded

Hello Meluma99 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

January 25, 2024

I Needed a new rear tire. Did not wait too long and was reasonably priced. More

by beezerly
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2024 -

Star Nissan responded

Hello Beezerly ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

January 25, 2024

Salesman was knowledgeable but wait time was long 3 hours for oil change, tire rotation and flat fix More

by klai338888
Recommend Dealer
Yes
Report | Print
Jan 27, 2024 -

Star Nissan responded

Hello Klai338888 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

January 23, 2024

A pleasant experience, very efficient. Oil change took a half hour. Service rep made good recommendations for next service interval. More

by POCPE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
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Jan 27, 2024 -

Star Nissan responded

Hello Pocpe17 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

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