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Star Nissan - Service Center

Bayside, NY

4.7
2,596 Reviews
Call Service Center (888) 457-6717

2,596 Reviews of Star Nissan - Service Center

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May 12, 2023

I always go to that Nissan because I like the service and my son in law used to work there More

by BOON278@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
May 19, 2023 -

Star Nissan responded

Hello Boon278@yahoo.com ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

May 12, 2023

Service department charging credit card surcharge that is illegal in NY state Violation of state law More

by JOHNSTON1
Recommend Dealer
No
Report | Print
May 12, 2023 -

JOHNSTON1 responded

https://dos.ny.gov/news/consumer-alert-nys-division-consumer-protection-alerts-consumers-ny-law-related-credit-and

May 12, 2023

Joshua Lasso was very knowledgeable and took care of me right away. He also kept me informed about what was being done and why. I always take my car to Nissan service center, wouldn't want to go anywhere More

by c.amendola
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joshua Lasso
Report | Print
May 19, 2023 -

Star Nissan responded

Hello C.amendola ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

May 12, 2023

The staff was professional, knowledgeable , and friendly. The work was done promptly & didn’t do items I didn’t need (as some places do). I always go to Star because their service is trustworthy. More

by ABBYRODE02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry in service Dept.
Report | Print
May 19, 2023 -

Star Nissan responded

Hello Abbyrode02 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

May 12, 2023

Fast Very efficient Good service all around My service advisor was very attentive to my needs and my vehicle was treated with care More

by Hindsniara1313@gmail.com
Recommend Dealer
Yes
Employees Worked With
Ronnie
Report | Print
May 19, 2023 -

Star Nissan responded

Hello Hindsniara1313@gmail.com ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

May 12, 2023

It was pleasure to meet Robert he did a great job . he took time and explained everything that I needed to know. Thank you Robert More

by Irinaasiryan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Star Nissan responded

Hello Irinaasiryan2 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

May 11, 2023

Na waiting and very fast and good services I’m very happy with the work. More

by RFAB79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Last name mr calderon.
Report | Print
May 19, 2023 -

Star Nissan responded

Hello Rfab79 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

May 11, 2023

Joshua Lasso was courteous and knowledgeable, answering all my questions and providing clear and concise answers. While it did take a long time to do the work, that was expected, considering what was being More

by Kashman7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Lasso
Report | Print
May 19, 2023 -

Star Nissan responded

Hello Kashman7 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

May 10, 2023

Was quick for an oil change and multipoint inspection. Service advisor kept me informed ed about my status of my car during my service. More

by peter.scala2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ravi
Report | Print
May 19, 2023 -

Star Nissan responded

Hello Peter.scala2112 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

May 10, 2023

Andy was great! Excellent customer service skills. He was very patient and explained everything thoroughly to me. He kept me updated throughout on everything that wa More

by Deepali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Star Nissan responded

Hello Deepali ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

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