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Star Nissan - Service Center

Bayside, NY

4.7
2,616 Reviews

2,616 Reviews of Star Nissan - Service Center

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February 20, 2023

False diagnostic of my vehicle. They told me motor was blown and when I took it to my mechanic I was easily able to fix the issue. They also told me motor wasn’t going to be covered More

by JONATHANJ_ALVAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Kalman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Star Nissan responded

Jonathanj_alvarez, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (718) 423-0500 at your earliest convenience and we will do our best to resolve this with you. Best Regards, Diana Ljajcevic

February 20, 2023

No appointment was required for an oil change. Fast and courteous service. Available seating in customer waiting rooms. More

by ANNAKALLIAGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Chong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kolb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Signorelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Braswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Humphrey Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Rezaei
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2023

Great service. I went in for an oil change and even though the waiting room was packed, I was out in about a half hour. The staff was super helpful and very friendl More

by Jamie Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Star Nissan responded

Hello Jamie Lewis ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

February 19, 2023

I got in and out under two hours with no appointment. Team was very courteous and respectful More

by lanceashun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Star Nissan responded

Hello Lanceashun ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

February 19, 2023

Very accommodating of a free oil change after a 5 hour car inspection. Helpful team. More

by Petersikora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 20, 2023 -

Star Nissan responded

Hello Petersikora ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

February 17, 2023

The staff was courteous, respectful and very considerate in manner, I would strongly recommend Star Nissan of queens, and hope to continue my relationship with the. More

by aoh1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eftheker Asad
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2023

Great service, the sale representative was knowledgeable and take pride in the service he gives More

by visionplus1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Ljajcevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2023

Representative was very knowledgeable and helpful. GREAT customer services. My car was ready within 24 hours More

by EVALE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy.
Apr 20, 2023 -

Star Nissan responded

Hello Evale01 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

February 15, 2023

My 2012 Nissan Altima was recently serviced at Star Nissan. After replacing my battery, spark plugs, coils, cleaning the throttle body and replacing the control arms, my car runs like new again! The ca More

by Jc111570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Apr 20, 2023 -

Star Nissan responded

Hello Jc111570 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

February 14, 2023

Great service. Fast and easy. Very polite and friendly service. Definitely recommend them. Thank you More

by RJAIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Star Nissan responded

Hello Rjaip ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

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