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Star Nissan - Service Center

Bayside, NY

4.7
2,618 Reviews
Call Service Center (888) 457-6717

2,618 Reviews of Star Nissan - Service Center

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February 10, 2023

Great customer service. Made this errand Quick and worked very efficiently. The counter staff was amazing! Will definitely recommend More

by COLO5742
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

Star Nissan responded

Hello Colo5742 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

February 10, 2023

Great communication at the service department. Friendly and professional staff. Would recommend to anyone I know. More

by BRIAM.MUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

Star Nissan responded

Hello Briam.munter ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

February 10, 2023

The service is always wonderful and very prompt. I went in for a regular oil change and everything was finished quickly. More

by MMCLUJ51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Star Nissan responded

Hello Mmcluj51 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

February 10, 2023

They were prompt and communicative throughout the process. There was a comfortable waiting area where I sat as I waited for work to be done. More

by MARINATRIC93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Calderon
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Apr 20, 2023 -

Star Nissan responded

Hello Marinatric93 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

February 08, 2023

Great and Quick service newly renevated looks very nice and clean Staff was very nice and helpful More

by VRUGGIERI755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Star Nissan responded

Hello Vruggieri755 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

February 08, 2023

This was excellent customer service. Everyone was so knowledgeable and friendly. I got my car in a timely manner More

by AFREDA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Tsolkas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Star Nissan responded

Hello Afreda66 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

February 08, 2023

The customer service for me was amazing! The entire team at the dealership treated me with with respect. My service advisor Andy was very courteous and knowledgeable and gave me the confiden More

by Nickcondes86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy service Advisor
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February 07, 2023

Work was completed within the time promised by attendant and waiting time made easy by amenities provided & comfortable waiting room. More

by ALBERTEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Star Nissan responded

Hello Albertec ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

Apr 23, 2023 -

ALBERTEC responded

Kerp up the good work

February 06, 2023

The best of the best, I love them because they always go the extra mile for you with no hesitation, Star Nissan please don't ever change to keep going to different levels of excellence. More

by OLIVERJOHNSON51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Star Nissan responded

Hello Oliverjohnson51 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

Apr 21, 2023 -

OLIVERJOHNSON51 responded

You guy at Nissan Service center, station rd, are the best of the best, please keep up the great work 👍, a special shout out to Robert Davila, the brother will always made sure that whomever is at Nissan they are treated like Kings and Queen, thank you for all of the work you put in to make us feel special.

February 05, 2023

Mechanic was not able to find the issued reported. He also messed up something in my car and created new problems after the visit. Mechanic was not professional. More

by REY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Star Nissan responded

Rey, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (718) 423-0500 at your earliest convenience and we will do our best to resolve this with you. Best Regards, Diana Ljajcevic

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