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44 Reviews of Star Nissan - Service Center
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April 29, 2025
Deshawn Young was awesome, Great customer service! My first oil change was great, love this dealership! My first oil change was great, love this dealership! More
by kjpaulson21
April 13, 2025
I don't understand and can't believe people still going to this place service department and I did have bad experience before with them and I said I'll give it one more try but I was very wrong 1 oil cha to this place service department and I did have bad experience before with them and I said I'll give it one more try but I was very wrong 1 oil change take over 2 hours 2 I get my car back and inside was oiled mark in the door, driver seat,and out side on the hood and oil spill on big one on engine cover and oil on driver door from outside 3 they offer on line $70 something for oil change but the service guy charged me over $107 dollars!!!!!! My advice don't give your hard earned money for these people at all and go somewhere else More
by james
Employees Worked With
September 26, 2024
I have been coming to Star Nissan for more than 20 years. l always get the best service. George took care of my car last time I was there. George is very efficient, proffesional and caring . He was able t l always get the best service. George took care of my car last time I was there. George is very efficient, proffesional and caring . He was able to service my car and put all my concerns to rest. I will always take my car to George for service. Great employee. More
by Xterax4corinne
March 07, 2023
I went in for a recall on my Rogue and Brandon Kirincich took care of my service. He was so kind and thorough. Everything was done super quick. Thank you Brandon! took care of my service. He was so kind and thorough. Everything was done super quick. Thank you Brandon! More
by DK
Employees Worked With
Brandon Kirincich
March 20, 2022
Brought my car in for an oil change, low tire pressure, and a few other things. They found a nail in the front left tire and asked if I wanted it fixed. It was late Saturday afternoon so I had no choice. and a few other things. They found a nail in the front left tire and asked if I wanted it fixed. It was late Saturday afternoon so I had no choice. They said it would cost $100 to repair. I said that's extortion and asked if they could provide a discount seeing that I bought my car from them just two years earlier. They knocked off $30. When time came to pay the bill, I saw they had added "Additional fees" for COVIDFEE $2.08, DOCFEE $1.63, EPA $1.87, SS $22.88, and ROF $6.35 for a grand total of $34.81. I asked the salesperson to explain the charges but she couldn't or wouldn't and just handed me a long document to read. I paid the total charge and promised to never go back. I hope they cherish their $34 because they lost me as a customer. More
by Steve
Employees Worked With
KU
February 17, 2022
please inform customer with charges up front! and that what i asked for before service ? very rude young man ( need to be trained how to talk to customers) the funny part i bought the car from and that what i asked for before service ? very rude young man ( need to be trained how to talk to customers) the funny part i bought the car from this location too the worst customer service experience . More
by sarah N
Employees Worked With
i dont want to cause him problrm
October 03, 2021
I brought my car in for an oil change with a pre-arranged appointment. Two hours and twenty minutes later no word from the service person. No apologies, but he did try to talk me into almost $600 in new serv appointment. Two hours and twenty minutes later no word from the service person. No apologies, but he did try to talk me into almost $600 in new services and to be done that day. I wont be back and I'll try to convince my family and friends to avoid this place. Zero consideration for the customer. More
by jsd33245
Employees Worked With
Dont recall
April 05, 2021
I told the service advisor (name: Kozak) that the problem with my car was the shock absorber. I asked that he first check if it is under warranty before doing anything. He made me sign a form. I waited 5hrs with my car was the shock absorber. I asked that he first check if it is under warranty before doing anything. He made me sign a form. I waited 5hrs so i thought he was already fixing the shock absorber and that it’s under warranty. I was surprised when he came back to tell me that the problem was the shock absorber, and it is not under warranty and i have to pay the diagnostic fee! I told him from the start that that was the problem and foe him to check if it is under warranty. I asked to speak with the manager who said that i have to pay or they will not release my car. THIS WAS CLEARLY A HIGHWAY ROBBERY! Beware and don’t let them nickel & dime you! More
by JR
January 05, 2021
brought my niece over again to get car ready for college Nick gave royal treatment like we were newfound family! Will return, this must be a high volume joint.😆 Nick gave royal treatment like we were newfound family! Will return, this must be a high volume joint.😆 More
by D-baby
Employees Worked With
