Star Nissan - Service Center

Excellent service Shaun Brock did a very good job to ensure that my vehicle was serviced properly. He provided effecient and quality service. He explained the work that Shaun Brock did a very good job to ensure that my vehicle was serviced properly. He provided effecient and quality service. He explained the work that was going to be performed and made sure the work was completed in a timely manner. I highly recommend Star Nissan. More

Bad experience now They cannot diagnose the problem of my car. Went there two time, paid full amount for the work but no good result. My car still making noise. They cannot diagnose the problem of my car. Went there two time, paid full amount for the work but no good result. My car still making noise. More

great people The service dept is awesome, great people always took good care of me that's why when my Murano finally went I bought my new car there cause I always The service dept is awesome, great people always took good care of me that's why when my Murano finally went I bought my new car there cause I always know I will in good hands. More

Great customer service My experience at the dealership was excellent they were more than willing to help me with repair First. I had to drop the car off since the repairs My experience at the dealership was excellent they were more than willing to help me with repair First. I had to drop the car off since the repairs were going to take a few hours so I was quickly given a ride home the driver who drove me home was friendly and courteous and I did not have to wait a long time at the dealership for them to have someone drive me home When Sean called me at home to give the cost and advise what the issues were with my car. Which were quite unexpected and costly he helped to get me any discount available to ease the pain of the cost I advised him to proceed with the repairs once we got the cost down Good news the repairs would be completed later that day and a driver was dispatched once repairs were done and drove me back to the dealership to pick up the car Overall the customer service was great Even though The Repairs costs were a surprise and expensive the great customer service helped ease the pain of the repairs cost More

great experience took my vehicle in for service and was helped by Alan. I have to say that he is professional in every sense of the word,from appearance to customer ca took my vehicle in for service and was helped by Alan. I have to say that he is professional in every sense of the word,from appearance to customer care. he is so polite, knowledgeable, caring to the issue I have, and respectful of my time and concerns. I wish I could encounter such great customer service as Alan has given me in other places. he is a really rare employee and deserves high recognition for his hard work and excellent service. more establishments need employees like him!!! More

Great service. I’ve been bringing my car to this dealer since I bought it and have always been given great customer service. I always see Alan when I come get my car I’ve been bringing my car to this dealer since I bought it and have always been given great customer service. I always see Alan when I come get my car service, I can honestly say I trust that he always has my best interest in mind. More

Good Service Bought and service my vehicle at this dealership. Always receive top notch service when I see Alan. Would definitely recommend this place to anyone lo Bought and service my vehicle at this dealership. Always receive top notch service when I see Alan. Would definitely recommend this place to anyone looking at buying a new Nissan or servicing their vehicle. More

Service dept Called and received an appointment For a Recall notice that my airbags needed to be replaced. When I arrived at the dealership I was told that they w Called and received an appointment For a Recall notice that my airbags needed to be replaced. When I arrived at the dealership I was told that they were out of airbags and expected more next week. I exclaimed that I had an appointment. The service guy asked who I talked to, who did I call. I said I called star Nissan, his response was, oh you talked to reservations. They have no idea about what we have in stock. WHAT! Keep in mind I drove 15 miles along with a second driver to take me home All in rush hour traffic to get to the dealer. They say they will call me Fat chance I ever go back More

Leasing/Service Olga was very professional, friendly, accommodating to my needs with my time . her follow up is great, her personality is wonderful, I would highly Olga was very professional, friendly, accommodating to my needs with my time . her follow up is great, her personality is wonderful, I would highly recommend her. More