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Star Pre-Owned of Hellertown

Hellertown, PA

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549 Reviews

1730 Main Street

Hellertown, PA

18055

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Showing 549 reviews

February 10, 2019

Confidence in Quality Rob was knowledgeable, knew inventory in other Star locations & brought one in to test - was the one I purchased. The whole process was stress free! More

by NancyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Boty
February 06, 2019

Happy The process was very easy and everyone was great. I had the car shipped to Charlotte NC and the entire process was completed in 1 single day. CJ was a More

by 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Landis
January 23, 2019

Star was awesome! CJ was fantastic with setting us up in our 2018 Yukon and making the transaction extremely smooth!! I’d highly recommend using him to purchase your ne More

by Derek Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Landis
January 19, 2019

Quick and organized service. Friendlines and well prepared . Because I was answered to my needs quickly. I was received with great attention and friendliness. The appointment was well set for me. The vehicle was More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racquel Farrell , Robert Boty
January 11, 2019

Volkswagen Jetta After my cars engine died it was time for another car. After going to MANY dealerships, we stopped at Star in Hellertown. Rob Boty was pleasant and More

by Michele&Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Boty
December 22, 2018

Quick and easy I had a very easy experience from start to finish with Star. I had been looking for a third row family vehicle for a long time and finally it felt rig More

by Nlp5040
Recommend Dealer
Yes
Employees Worked With
Robert Boty, CJ Landis, Drew Procyk
December 22, 2018

Best Place To Do Business CJ, Rob, and the team are awesome! Family owned dealership who cares about its customers and the community. No hassle, great place to do business all More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Boty, CJ Landis, Drew Procyk
December 21, 2018

Its was easy and painless! Got exactly what we wanted/needed We had a very positive experience, there was no pressure to purchase however they were there to help get us into exactly what we wanted and needed!! More

by nicolemariee6112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Boty
December 20, 2018

Great Experience Steve and Drew were a pleasure to work with and made the drive from Delaware worth it! Thanks for all the help with my new 2011 F250! More

by Delaware
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Miller, Drew Procyk
December 04, 2018

$17000 bad jeep I purchased a 2014 Jeep Cherokee from star in hellertown was told that the vehicle was in outstanding condition within two months I had to replace the More

by Rayzer8893
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
CJ Landis
Dec 04, 2018 -

Star Pre-Owned of Hellertown responded

Mr. Criaghead, We are extremely sorry for the mechanical issues that you have experienced. This is the exact reason that we are the only dealership that includes a lifetime powertrain warranty that covers major components like the rear differential that would've cost you upwards to $2000 to replace. Every other dealership you would get only a 30 day or possibly a 90 day. Second of all you have driven over 25,000 miles since purchasing your vehicle from us. Third of all we did offer you an extended mechanical breakdown protection that would've covered everything else electrical on the vehicle but you refused. And fourth of all after the service four-wheel drive light came on for the rear differential you continue to drive another few hundred mile which probably knocked out the solenoid for the front differential. So whoever you decide to shard this information with please make sure they get all the facts! If you have any other questions please feel free to contact our customer service department at 610-691-8000. Thank you.

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