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Star Pre-Owned of Hellertown
Hellertown, PA
549 Reviews
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Showing 549 reviews
February 27, 2018
The worst experience. Called about the two Michelin and 2 generic tires on my new purchase was told you guys do that all the time. REALLY 👎 UNACCEPTABLE TERRIBLE. Called about the two Michelin and 2 generic tires on my new purchase was told you guys do that all the time. REALLY 👎 UNACCEPTABLE TERRIBLE. More
by Stephen Zsilavecz
Employees Worked With
CJ Landis, Steve Miller
February 24, 2018
Great experience This is my third truck purchase at star , Paul and Drew were great during purchase. I keep coming back because of the way I’m treated, Would recommend This is my third truck purchase at star , Paul and Drew were great during purchase. I keep coming back because of the way I’m treated, Would recommend them More
by Bml74
Employees Worked With
Drew Procyk, Paul McGeever
February 23, 2018
Excellent! Had a great buying experience throughout the entire process. Rob and CJ were great to work with! Won't hesitate to recommend anyone to them for their Had a great buying experience throughout the entire process. Rob and CJ were great to work with! Won't hesitate to recommend anyone to them for their next vehicle. More
by Steve N
Employees Worked With
Robert Boty, CJ Landis
February 21, 2018
Very Happy Steve Miller is a great person to work with. He made the buying process easy and took the time to explain every piece of paperwork. Also very easy t Steve Miller is a great person to work with. He made the buying process easy and took the time to explain every piece of paperwork. Also very easy to talk with. I wouldn't hesitate to refer anybody to him. More
by DougW
Employees Worked With
Steve Miller
February 13, 2018
Fast and easy Great service, fast and easy. I will be back in a few months for the next "first car" Good selection of cars in my price range. Great service, fast and easy. I will be back in a few months for the next "first car" Good selection of cars in my price range. More
by nissan owner
Employees Worked With
Robert Boty
February 11, 2018
2013 Chevy Sonic We had an excellent experience at Star Pre-Owned of Hellertown. Our service was fantastic! We got a great deal on our car. Thank you! We had an excellent experience at Star Pre-Owned of Hellertown. Our service was fantastic! We got a great deal on our car. Thank you! More
by Chevy Sonic
Employees Worked With
Paul McGeever
February 11, 2018
Awesome! We had an awesome experience with Paul! He was attentive, friendly and efficient! Star pre-owned would definitely be my first recommendation to any We had an awesome experience with Paul! He was attentive, friendly and efficient! Star pre-owned would definitely be my first recommendation to anyone! 5 stars for sure! More
by Cynthia A Serrano
Employees Worked With
Paul McGeever
February 10, 2018
Great experience with Star! A week ago I bought a slightly used 2014 Nissan Sentra from Star! Paul and Drew were so helpful with my first car buying experience. The car was in pr A week ago I bought a slightly used 2014 Nissan Sentra from Star! Paul and Drew were so helpful with my first car buying experience. The car was in pristine condition and I couldn't be happier. Paul took so much extra time to show me how to set up everything in the car. I would absolutely buy a car from Star again! More
by Miranda Panick
Employees Worked With
Drew Procyk, Paul McGeever
February 09, 2018
Wouldn’t Reccomend Initially my experience was pretty positive due to Steve being pretty down to earth, informative regarding the vehicle, and not “pushy” like other sal Initially my experience was pretty positive due to Steve being pretty down to earth, informative regarding the vehicle, and not “pushy” like other salesman I encountered throughout the process of purchasing a new vehicle. After the purchase, I felt that Steve was not familiar with NJ motor vehicle information, registration etc. I also rolled over a small amount of my previous loan with the trade in, which made my loan amount increase, and agreed to include the full warranty offer and GAP insurance, which were also added to my loan. I did put a decent amount down and the interest rate that I was giving was very high (told it was high because of the roll over amount) told that I would be able to ”take the loan to a credit union in NJ and get a lower rate.” I was hesitant regarding the contract due to the high interest rate but was reassuredt that I would be able to get a lower rate in NJ. This was not true, which I firmly believe that the salesman was aware. Very disappointing. I was denied by every union/bank called in NJ due to the amount of the loan, which included the full warranty. I was not told That this would be a problem. Once again I feel like this information should have been portrayed due to the salesman knowing th value of the car vs the loan. I put down cash which was MORE than the rolled amount from my other loan. Then my registration was not processed correctly. Overall the experience was not great and I do not think I will purchase another vehicle from this dealer. More
by Mel
Employees Worked With
Steve Miller
February 01, 2018
Buyer Beware Very disapointed in the way I was treated after the purchase in the first 48 hrs. I found that 3 out of 4 of the stereo speakers didn't work, retracta Very disapointed in the way I was treated after the purchase in the first 48 hrs. I found that 3 out of 4 of the stereo speakers didn't work, retractable sideview mirrors wouldn't close properly; and check engine light came on requiring an oxygen sensor. I get it! I bought a used vehicle, but at the least; the speakers could have been replaced. No can do, was the reply at the end of the day. I had them replaced myself for 275.00 dollars. I guess customer satifaction isn't worth what it use to be. Your are on your own after the down payment and finance clears. This is not a "STAR" dealership, I can barely give you 1 star...very deceiving. More
by Fernando R Morales
Employees Worked With
Robert Boty, Drew Procyk
