
Star Pre-Owned of Hellertown
Hellertown, PA

Filter Reviews by Keyword
By Type
Showing 549 reviews

Great experience purchasing a truck Our salesman Paul McKeever listened to what our needs in a truck were and the budget we wanted to stay in. He and Manager CJ advised us what to look Our salesman Paul McKeever listened to what our needs in a truck were and the budget we wanted to stay in. He and Manager CJ advised us what to look for to haul a horse trailer and found the perfect truck for us. We had the opportunity to test drive several with no pressure. I will recommend this business when looking for a nice used vehicle. More
Steve Miller made this transaction as smooth as possible. We dealt with many car dealerships these past few weeks. Coming to Star and working with Steve Miller was the best experience we had. He was very he We dealt with many car dealerships these past few weeks. Coming to Star and working with Steve Miller was the best experience we had. He was very helpful. We had a limited budget, and most of the other dealerships didn't work with us as well as Steve. More

Fantastic Sales person Steve Miller was great, he worked with me and my granddaughter to get payments that was affordable I would recommend Steve to friends. Thank You Ste Steve Miller was great, he worked with me and my granddaughter to get payments that was affordable I would recommend Steve to friends. Thank You Steve More
Fast service, okay experience Paul was very helpful during the test driving experience as well as figuring out the gadgets in the vehicle, and even when it came down to crunching n Paul was very helpful during the test driving experience as well as figuring out the gadgets in the vehicle, and even when it came down to crunching numbers once I made a decision on which pre-owned vehicle. However, I did not have the greatest experience after running into 2 problems with the car within 3 days of owning it. The dealership did rectify the situation by taking the vehicle to the shop to get it fixed. They delivered the car directly to me upon fixing the issues, but what the problem was and how it was corrected was not made clear. I would have liked to have been given a report on what corrections were made. That being said, I would still recommend the dealership to a friend, with a caution to more fully examine the vehicle prior to making any sort of commitment. More

Impressive Dealership Even under snowy, frigid conditions, we were impressed how Paul and his team helped us to finalize our decision in purchasing our used vehicle. We we Even under snowy, frigid conditions, we were impressed how Paul and his team helped us to finalize our decision in purchasing our used vehicle. We were highly impressed as to how clean the entire lot of vehicles were...the day after having a foot of snow!! Paul was very knowledgeable in explaining the "workings" of our vehicle. We had searched for vehicles and are so glad we went to Star Pre-Owned in Hellertown. More
Great, fast experience. Steve was great to work with and made the purchasing experience quick and effortless! Thank you Steve Miller for your assistance! Star has a great sta Steve was great to work with and made the purchasing experience quick and effortless! Thank you Steve Miller for your assistance! Star has a great staff! More
Great Place to Buy a Used Car We were very impressed by the genuine friendliness and helpfulness of Les Boty and CJ Landis. Each member of the staff were accommodating and willing We were very impressed by the genuine friendliness and helpfulness of Les Boty and CJ Landis. Each member of the staff were accommodating and willing to work with us to put a feasible sales package together. We would have no problem recommending Star Pre-owned to our friends. More
06 Ford Fusion After exhaustive research I ended up back at Star because, as this is a used vehicle purchase, it was more about the dealership than the vehicle. As a After exhaustive research I ended up back at Star because, as this is a used vehicle purchase, it was more about the dealership than the vehicle. As a divorcing father, driving to NJ every day to work, I needed something that would be better gas mileage and be more comfortable than riding in a minivan. The sales representative was personable and professional. Everyone I came across was hospitable and courteous. I trust when issues arise, as this is a used vehicle, Star will be there to assist as I hope for them to be my dealership going forward as to take the hassle out of pre-owned vehicle purchases. More

Happy customer! I am very happy and satisfied with the service from CJ and Rob. They went out of their way to make sure any concerns or questions I had about my purch I am very happy and satisfied with the service from CJ and Rob. They went out of their way to make sure any concerns or questions I had about my purchase were resolved. I would recommend this dealership and I would definitely go back for another purchase in the future. More
Love my car, but not the dealership. The employees were friendly enough but they certainly don't roll out the red carpet for customers like other dealerships do. The only reason we purch The employees were friendly enough but they certainly don't roll out the red carpet for customers like other dealerships do. The only reason we purchased here was because they had the exact color and seating combo I was looking for. We were disappointed that after purchasing the car they gave it to us with the gas tank on empty, the anti freeze was low and the oil life was less than half left. To top if off, two days after we purchased the vehicle the check engine light came on. When we took it to be serviced they told us that a technician had forgot to put a hose back on and that was the cause of it. The inconvenience was annoying and combined with the other things I mentioned above just left us with a bad feeling about the dealership. More