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Star Pre-Owned of Hellertown
Hellertown, PA
549 Reviews
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Showing 549 reviews
October 24, 2016
Great service They help me get out of a big headache an into a relaxing vehicle that I will love. The service was fantastic an helpful. They make you feel like fami They help me get out of a big headache an into a relaxing vehicle that I will love. The service was fantastic an helpful. They make you feel like family. More
by Impala610
Employees Worked With
Paul McGeever
October 22, 2016
satisfied & not satisfied I was told their was a 2nd key and that was not the case & they will not authorize the purchase of the 2nd key. Fortunately I purchased the warranty I was told their was a 2nd key and that was not the case & they will not authorize the purchase of the 2nd key. Fortunately I purchased the warranty because during the 1st week of ownership, the car was in the garage almost as many days as I had it. More
by Mommo180
Employees Worked With
Steve Miller
October 20, 2016
great service I was treated with respect by Paul and staff and they took the time to find me a great rate very happy with my purchase and would highly recommend I was treated with respect by Paul and staff and they took the time to find me a great rate very happy with my purchase and would highly recommend More
by Robinsoncir76
Employees Worked With
Paul McGeever
October 17, 2016
Outstanding!! I had the best experience I've ever had buying a vehicle, Paul McGeever came out to greet me when I arrived. He isn't the high pressure sales type you I had the best experience I've ever had buying a vehicle, Paul McGeever came out to greet me when I arrived. He isn't the high pressure sales type you find at so many other dealers, I took my time and looked the truck over, then and only then did he say would you like to take it for a ride. When we got back I met CJ Landis and Drew Procyk. I cant say enough about this TEAM. I told them what I wanted as far as financing and what I had to work with. They were fantastic and came in right on the button, They take the stress and anxiety out of buying a car. They offer a lifetime powertrain warranty on select vehicles. If your in the market for a top shelf used car or truck you absolutely cant go wrong buying from Star Pre Owned. My 2010 Silverado is beautiful, It runs and drives like new. Thanks again, To the Star Pre Owned team. M Heath More
by michael heath
Employees Worked With
CJ Landis, Drew Procyk, Paul McGeever
October 05, 2016
rewarding As a first time car buying i was extremely nervous to go to any dealership but from the second we got there it was an amazing experience. i was so ver As a first time car buying i was extremely nervous to go to any dealership but from the second we got there it was an amazing experience. i was so very pleased and happy that i was able to buy a car with Star Bethlehem. Everyone was beyond helpful and very friendly. More
by trohrbach13
Employees Worked With
Paul McGeever
September 08, 2016
Right to the point. I walked into the dealership, told them what I was willing to spend and they wasted no time haggling. 8:30 at night they had everything ready to go b I walked into the dealership, told them what I was willing to spend and they wasted no time haggling. 8:30 at night they had everything ready to go before the end of the business day. My Mom bought her first car at Star many many years ago and they are still doing an excellent job today. More
by calli
Employees Worked With
Drew Procyk, Tom Russo
September 03, 2016
Excellent Experience Great service, beautiful clean cars, easy to work with. Very friendly dealership. Good, experienced people made the experience very easy and not as t Great service, beautiful clean cars, easy to work with. Very friendly dealership. Good, experienced people made the experience very easy and not as time consuming as we thought it would be. More
by John
Employees Worked With
CJ Landis, Russ Whitehill
August 29, 2016
Very Professional, Great Truck! I did a bit of research and found the exact truck I was looking for at Star. I traded in my truck and new I was going to be upside down. I worked with I did a bit of research and found the exact truck I was looking for at Star. I traded in my truck and new I was going to be upside down. I worked with Rob and told him I was concerned about that and if he would work with me, I would buy the truck. I feel like they were very fair on the trade value and came down a bit on the truck and there was not a lot of back and forth so it made it an easy decision and I was able to walk out with an awesome truck that I know I will love driving for a long time! Rob was great, the sales manager was great and all together very positive experience. Also, they have very high quality vehicles so if you want to get close to new, but don't want to pay that new car price, these are your guys! More
by dteagle
Employees Worked With
Robert Boty
August 29, 2016
Awesome Customer Service The Customer service is unbelievable. If they don't have the vehicle you are looking for CJ and his team will find it. They make buying a vehicle as The Customer service is unbelievable. If they don't have the vehicle you are looking for CJ and his team will find it. They make buying a vehicle as easy as going to Wawa for a cup of coffee!! I have purchased multiple vehicles from both Star and Star Pre-Owned and I would recommend everyone to do the same. More
by wcox99
Employees Worked With
CJ Landis
August 26, 2016
Short lived euphoria Nicole1023 "Absolutely wonderful" Dee and Drew are truly great to work with. I had a lot of anxiety and doubt about being able to purchase a car and Nicole1023 "Absolutely wonderful" Dee and Drew are truly great to work with. I had a lot of anxiety and doubt about being able to purchase a car and they went above and beyond to see that I left with the car I wanted at a lower price then I thought I'd pay. Awesome guys..great service..I'll buy from them again and again. Less Employees dealt with: Drew Procyk Dee This was my original review after I purchased my car. I will still stand by my original 5 star rating for my buying experience but the service experience I had shortly after with things breaking down and going wrong with my vehicle are prompting a "1" star review. 2 weeks after I bought the car I noticed a high pitched squealing sound coming from the brakes. A few days after that, my air conditioner stopped blowing cold air, a few after that, the fuel gauge completely malfunctioned and I have no idea how much gas I have in my car. I purchased this vehicle "as is: and am fully aware of what that means but I called the dealership anyway and spoke to Dale, who was very nice but limited in what he could do for me and he needed to speak to CJ. I was called back and asked to arrange an appointment to bring my car in. Long story short, my condenser is bad, my electrical panel is bad and my brakes need to be replaced..the car was inspected in June of this year..and apparently passed. After looking at my car, Dale told me that they would split the cost of the condenser ($500) but nothing else. I was very clear about how hard any repairs would be for me and that I thought it would be good business practice to try to help someone who has bought 8...yes 8, cars from the Star family in 15 years. I haven't even made a payment on this car yet and its falling apart. I am a newly single mom who travels on the highway for work and I'm anxiously waiting for the next thing to fall apart that isn't in the budget for me to repair 1 month into owning the car. I have to pay for brakes, front and back, and can guarantee they didn't make that sound the day I bought it..were they greased up or something? They don't just squeal like they do now in a months time..I dont care how I drive..no way. I am beyond disgusted with the reluctance to help a long standing customer who continues to come back to these dealerships time and again, has referred numerous others to come there for cars, always brought every car there for maintenance, repairs, body work..even detailing services..every time. Now that I am in a different financial situation and couldn't buy a brand new car, I feel like I just don't matter anymore.."as is" is what it is I guess.. They couldn't even run my car thru the car wash or use paper mats when they looked at it..but the new Denali sitting next to my car on the lot yesterday when I picked it up was wet and sparkling..made me feel very special and appreciated for sure. This will be the last vehicle I purchase from the Star family for sure More
by cole1023
Employees Worked With
dale , CJ Landis
