
Star Pre-Owned of Hellertown
Hellertown, PA

Filter Reviews by Keyword
By Type
Showing 549 reviews
purchased vehicle I JUST STOPPED TO LOOK AT VEHICLES AND ENDED UP PURCHASING ONE. ROBERT WAS VERY HELPFUL IN EXPLAINING THE VEHICLE THAT I PURCHASED. I WOULD RECOMMEND. I JUST STOPPED TO LOOK AT VEHICLES AND ENDED UP PURCHASING ONE. ROBERT WAS VERY HELPFUL IN EXPLAINING THE VEHICLE THAT I PURCHASED. I WOULD RECOMMEND. More
great experience! I was car shopping online and got notice about a car that i was interested in, because it was financially close to my spending range. I was directed t I was car shopping online and got notice about a car that i was interested in, because it was financially close to my spending range. I was directed to the Star car pre owned website and found the information I needed. i responded by opting for more information and got a quick response from the dealership, made an appointment to take a look at the car and a test drive. Before the appointment they called me back to make sure I was aware of all the information and to see if I still would come in for the appointment. When I got there the staff was very helpful and friendly in attending me. I met up with Paul Mcgeever and had a test drive and some conversation/information exchange. Paul was listening to my situation and worked his way trough to make the purchase happen smoothly without pushing or pressure and went over the options that we possible. He was very personable and a nice person to work with, he was able to ease me down and feel comfortable and trusting. he took care of the whole procedure and made sure everything was taken care off before sending me on my marry way. His experience showed and made the whole purchase a smooth and non stress experience. he made clear in his explanations about the car's condition and requirements, I am very thankful and blessed that a had the opportunity to get to know Star Pre owned and Paul and the staff there. I am able to get back and forth to work in a newer and more reliable car and on top of it love the model, and color. Thank you ! More
Great Experience I had a great experience, Dee made me feel comfortable and allowed me to express what it was I was looking for. They made every effort to accommodate I had a great experience, Dee made me feel comfortable and allowed me to express what it was I was looking for. They made every effort to accommodate my budget requirement. More
Great customer service during and after the sale. De Juan Jones greeted me bright and early on a Saturday morning when I was not quite prepared to do serious car shopping. He was genuinely friendly an De Juan Jones greeted me bright and early on a Saturday morning when I was not quite prepared to do serious car shopping. He was genuinely friendly and did not attempt to pressure me. And because of that, I was more willing to ask questions and listen to him. Later that day I called De to let him know I would be back shortly and he and the car I was interested in were available when I arrived. There was still a ton of paperwork, as there always is when purchasing a car, which seemed to take forever to produce for my signing. But I love the car and the service De provided that day and since with his follow up calls. He made himself available to answer all my questions since I drove the car off the lot. I appreciate his excellent customer service and kindness. More
Best experience i ever had Anthony was the greatest,Explained every thing. made it understandable and easy.Didn't have to hassle over price,he gave me what i wanted.I would do i Anthony was the greatest,Explained every thing. made it understandable and easy.Didn't have to hassle over price,he gave me what i wanted.I would do it again in a heartbeat.Thanks guys More
Quick, easy, and great service I did not have much time and was able to get in and out with little headaches. Rob was a huge help. Highly recommend him. I did not have much time and was able to get in and out with little headaches. Rob was a huge help. Highly recommend him. More
Very Simple Process The whole process and negotiation was simple and quick. I felt as though we received a fair deal. I would buy another vehicle for sure. The whole process and negotiation was simple and quick. I felt as though we received a fair deal. I would buy another vehicle for sure. More
Convienent, good communication, easy. Rob was easy to work with as he gave us room and time to explore several vehicles, test drive, talk, and make a decision. In general, the staff are pl Rob was easy to work with as he gave us room and time to explore several vehicles, test drive, talk, and make a decision. In general, the staff are pleasant and easy to work with throughout the shopping to purchase experience. The initial email contact and communication was beneficial to help get the whole process moving quickly. More
hasslle free We told Rob Boty what we were looking at took a test drive left and came back another day decided to buy it and not once did he push for the sell. I l We told Rob Boty what we were looking at took a test drive left and came back another day decided to buy it and not once did he push for the sell. I like that if he was a puche type i probably would of left. More
Ease of Purchase Rob Boty, was friendly and very honest, which was refreshing. I wasn't prepared to purchase a car that day only looking. With the help of Rob I not on Rob Boty, was friendly and very honest, which was refreshing. I wasn't prepared to purchase a car that day only looking. With the help of Rob I not only found the my car, Ford Focus, but bought it too. With every step I took, each employee was nice and helpful. Thank you. More