Star Pre-Owned of Hellertown

I found a 2010 Ford Escape on Star's website and decided to fill out the credit application not knowing if I would be approved. CJ Landis called me that same day with some questions and told me he w decided to fill out the credit application not knowing if I would be approved. CJ Landis called me that same day with some questions and told me he was sure we could work something out. I made an appointment and went to look at the vehicle on Saturday and Frank Heater was my salesman. He was very knowledgeable, friendly and professional. He went over all of the features with me and answered all my questions, he even helped me with getting new insurance. They got me into the vehicle I wanted at monthly payments I could afford. I would highly recommend this dealership to my friends and family. I am thrilled with my new Escape. More

I was traveling on route 22 when I had the tread come off the rear tire...It was loud and I was really shook up...Fortunately, I got off the exit right where the Star dealership is located!!! I had purchas the rear tire...It was loud and I was really shook up...Fortunately, I got off the exit right where the Star dealership is located!!! I had purchased these tires and didn't think to put the spare in the back of the truck!!!! Well I was and hour and half from home with no spare... And...since I have been out of work I only had $40.00 to my name until Tuesday!!! The men at Star couldn't be nicer!!! They loaned me a car to go home an pick up my spare tire!!! Not only that but Chris the mechanic had a used tire that he liked better than my worn tire and put it on for me for free..You guys were my angels that night...I really didn't know what I was going to do....I have been out of work for over a year with no income to speak of...I finally have a job interview this Tuesday and I think I have the job...I'll need a new car...You know I will be buying it from Max at Star!!!!! The level of caring, friendly customer service is something that I have never experienced before...You guys are aces!!! Thanks again... More

We were very satisfied with the sale transaction. My husband and I were going there to look at another vechicle, we had seen online. When we had arrived that vechicle had already been on hold. We then husband and I were going there to look at another vechicle, we had seen online. When we had arrived that vechicle had already been on hold. We then were approached by Rob Boty who helped us with the sale, showing us two other vechicles that were in our price range. We liked the 02 cadillac escalade and began the approval process. We were happy with the smooth and fast sale, I will definetly use this dealer in the future for myself and recommendations to others. Thanks again! More

I walked into the dealership to sign papers for husbands trade in and drove off with a car it was not was I was expecting to do that night, but working with Micael George was a great experience he was very trade in and drove off with a car it was not was I was expecting to do that night, but working with Micael George was a great experience he was very informative, his customer service was superb, he listened to my concerns, he understood what I was saying. We laughed. I also worked with CJ Landis he was also very informative, explained every detail so I could understand.The next morning I e-mailed Micael and CJ Landis regarding some questions both gentlemen got back to me right away. CJ e-mailed me re-assuring my questions would be answered, he was concerned about what I needed to say and I didn't feel that I was bothering him. Both were very friendly. I highly recommend Star Pre-owned / Bethlehem. ~ Karen Danbar More

Keith Yost and his band of collision experts really did a bang-up job! I know Volkswagons can be tough but they dove right in and the results are first class. This has to be the Lehigh Valley's best kept sec bang-up job! I know Volkswagons can be tough but they dove right in and the results are first class. This has to be the Lehigh Valley's best kept secret for top shelf collision repair. I will gladly be a repeat customer. Thanks Keith! More

My experience with Keith Yost and his team was outstanding. The quality of work done on my 2008 Enclave was flawless. However, his expertise with automobile repair is secondary to his ablilty to c outstanding. The quality of work done on my 2008 Enclave was flawless. However, his expertise with automobile repair is secondary to his ablilty to communicate and explain the process. I knew exactly what,when,why and how the repair was to be accomplished. I recommend this team because of the excellent customer service ;knowledge and skill in collision repairs;and pride in the quality of their work.Thank you gentlemen for a job well done. More

I have purchased too many vehicles from these guys over the years. They truly make you feel like you are a friend not just "another customer." I have know Pat and Anthony for many years and have purchased the years. They truly make you feel like you are a friend not just "another customer." I have know Pat and Anthony for many years and have purchased from them at other dealerships. I followed them to Star and the same great service I have come accustomed to still holds true today has it has for the last 15 years. More

I was very pleased with this group. No pressure. seriously. After I test drove a vehicle I stated I had to go down the road to Faulkner to test drive a vehicle. "okay" said the salesman Frank Heater seriously. After I test drove a vehicle I stated I had to go down the road to Faulkner to test drive a vehicle. "okay" said the salesman Frank Heater "see you later". after my experience at Faulkner I came back with a much better feeling. Negotiations were pretty relaxed. They ended up giving me decent deal on the car I test drove. I tested 3 card in the area that day. Pat Cerino(boss) was easy to deal with and Anthony Marzigliano(finance guy) were fine to work with. After my crappy experience at Muller Toyota(rude,imperious attitudes)this was truly a different car buying experience! I waited(3 weeks)to post this review because time helps give you perspective on everything. Looking back I would say I would use this dealer again for a used car. Thanks for your help Frank! Love the Caddy!!! More

We got a great day and everyone was so helpful. They worked hard to get me approved so that I can establish credit and I would return again worked hard to get me approved so that I can establish credit and I would return again More

Brian Hall was exceptionally helpful and knowledgeable when presented with the information about our problem with our niece's car. He arranged for towing and service for replacing the battery. He was ve when presented with the information about our problem with our niece's car. He arranged for towing and service for replacing the battery. He was very pleasant to work with. More