Star Subaru

The salesman Steve Sze was very helpful and supportive of our goals and helped us our goals and helped us More

What can I say about Steve, Kevin and Michael for their relentless professional customer care service but, Wow, Wow and Wow from Star Subaru at Bayside, NY. They made me feel as though I was part of their relentless professional customer care service but, Wow, Wow and Wow from Star Subaru at Bayside, NY. They made me feel as though I was part of their family from start to finish during my purchasing visit. I am beyond grateful for their infectious smile and laughter they shared with me and my family. This wasn’t my first rodeo with them and certainly won’t be my last! SRivera More

I recently purchased a Subaru Crosstrek and the Trade-up Consultant/Delivery Specialist (Tae Hopkins) I worked with at Star Subaru epitomizes what a consummate professional should be. As someone who's been Consultant/Delivery Specialist (Tae Hopkins) I worked with at Star Subaru epitomizes what a consummate professional should be. As someone who's been working in the HR field for 37 years where customer service is not only valued but expected, Tae not only stepped up to the plate but surpassed all expectations (professional, respectful, and engaging). Tae is someone that any company would be proud off to be part of their team. She gets five+ stars in my opinion. More

I just purchased a 2022 Impreza. Tae was so helpful from start to finish. Zachary and Michael finished off the process. The entire time I was in good hands. I love my new car! Tae was so helpful from start to finish. Zachary and Michael finished off the process. The entire time I was in good hands. I love my new car! More

Recently purchased a 2024 Subaru WRX Base that was in great conditional and very low miles. I really couldn't ask for a better experience as the staff was very professional and courteous. My Sales Repr great conditional and very low miles. I really couldn't ask for a better experience as the staff was very professional and courteous. My Sales Representative Tae Hopkins, (pronounced Tay) was incredibly professional and friendly. She was very attentive and responded quickly and professionally to all of my inquiries through email and text messaging before I even step foot into the dealership. I has already financed through my own lender so did not have to spend much time in the finance office. The finance manager was very professional and processed the paperwork thoroughly and efficiently and I spent less than an hour in that office. I highly recommend this dealership if in the marker for a new or used car. More

As someone who has spent years of his professional career in a variety of aspects of customer service, all four of the people who my wife and I worked with at Star Subaru were absolutely stellar. We had not in a variety of aspects of customer service, all four of the people who my wife and I worked with at Star Subaru were absolutely stellar. We had not been shopping for a car for many years, as the two cars we had before we walked into Star were almost 30 years old between them both. And, where car shopping obviously is not something we have frequently done, for us, it was so important that each person there made each step so easy, so relaxed and the end result so satisfying. As the General Sales Manager, Zach Lintz was the first person to greet us and walk us around the showroom, getting a general feeling of what we were looking for, without an iota of pressure; and like the rest of his team, so kind. He then introduced us to our Sales Consultant, Kate Macedonio, who spent endless amount of time with us. She answered question on top of question, showed us a variety of options. And, by the time we were done, it was as if we had, not only a new car, but a new friend. Her patience was absolutely phenomenal; as she allowed us to return to see her multiple times, answering question on top of question, and spending so much time with both of us in our prospective car, going over every detail---every button and switch and feature; not to mention spending so much extra time to locate the exact car with all of the detailed requests that we had. Her care for us was absolutely genuine. As we were completing our paperwork, we met the third member of our team, Business Manager, Michael DeCosimo, who was also there to answer any questions we had about our transaction---also in a non-pressure situation. And, that no pressure ended with the Delivery Specialist, Tae Hopkins, who, a week after we took ownership of our new car, scheduled us a time for us to come back and, once again, go over all of the details about our car, and answer any questions that we may have compiled over our first few days. And, while hopefully our car will last a similar lifetime as the two previous ones that we had, and the need to acquire a new Subaru may be many years away, we also know that if we ever need anything, Zach, Kate, Michael, and Tae will always be there; and there is not a better place we could refer our family and friends to than Star Subaru. More

Mario is the best! He provided great service, and we ended up with the perfect car for us！ He provided great service, and we ended up with the perfect car for us！ More

The staff at Star Subaru are very professional. They treated me with respect. The salesperson was very knowledgeable about the vehicle and explained all the features clearly. He answered all my qu They treated me with respect. The salesperson was very knowledgeable about the vehicle and explained all the features clearly. He answered all my questions and was very patient. I highly recommend Star Subaru. More

Nice and clean office. Good conversation and customer service. Reasonable pricing and fully understand what client need Good conversation and customer service. Reasonable pricing and fully understand what client need More