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Star Subaru
Bayside, NY
2,592 Reviews
At Star Subaru our experienced staff has helped hundreds of customers in Queens NY, Long Island NY, Manhattan NY and the Bronx NY get into the new Subaru that they want and we want to help you too. Browse our inventory new Subaru vehicles in Bayside or our Long Island area used car inventory to find the car of your dreams. If you need a car loan check out our finance page to start the process. If you need parts or service for your Subaru in the Bronx, don't forget about our talented Subaru repair technicians and Subaru parts professionals. Star Subaru strives to provide the best sales, service, and experience possible to make your car buying process stress free. Don't take our word for it, come down to 206-26 Northern Blvd, Bayside, Queens, New York and see the Star Subaru difference for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
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Showing 2,592 reviews
July 03, 2026
I cannot overstate how disappointing our experience was purchasing a vehicle at Star Subaru. We negotiated a price over the phone, but when we sat down with the finance manager, he attempted to raise th purchasing a vehicle at Star Subaru. We negotiated a price over the phone, but when we sat down with the finance manager, he attempted to raise the price by $1,000 based on our payment method. We left. Before we reached the end of the block, the sales manager called back and agreed to honor the original price. When we followed up on the phone with specific questions about the vehicle's service history, we were told within minutes that a “co-worker” had placed a deposit and the car was no longer available. Days passed and it remained listed online. My wife called anonymously and was told it was on the lot and available. We reconnected with the sales manager and agreed to purchase the vehicle as a Certified Pre-Owned vehicle for an additional $1,000. When we inquired if purchasing an extended warranty was possible, the finance manager proposed skipping CPO certification and substituting a warranty instead — which we declined. On the day of closing, we made a final offer on a specific SAS Gold warranty. The sales manager returned from the finance office to tell us the car was "already CPO'd" and it was too late. The finance manager was dismissive and rude and refused to engage with us at closing at all. Our salespeople — who were genuinely helpful throughout — were left to handle paperwork they were unfamiliar with. Every question required someone to physically walk into the finance manager's office for an answer. It was unprofessional and unpleasant. At every point where my instincts told me something was wrong, I was dismissed. When I contacted Subaru of America before closing and confirmed the car wasn't showing as CPO in their system, the sales manager told me: "You're overthinking this, my friend." I was not. After purchase, I contacted Subaru of America again. Despite a written email from the sales manager, a signed contract, and multiple text confirmations — all explicitly promising CPO — Subaru confirmed the car had never been registered as Certified Pre-Owned. Instead, the finance manager had registered a lower-tier SAS Classic warranty without our knowledge or consent — an even lower tier product than the one we had refused twice during the transaction. This matter remains unresolved. To make matters worse, after submitting an honest review in response to the dealer's own survey, I received multiple calls and texts on my personal cell phone from both the sales manager and a salesperson pressuring me to take it down. In good faith, I complied — before I had even discovered the CPO issue. The use of my personal information to suppress a legitimate consumer review is a violation of DealerRater's platform policies. I would also note that when I attempted to contact the sales manager multiple times today regarding this unresolved matter, I was given a message that it would be "dealt with Monday." The contrast is difficult to ignore: when a negative review threatened the dealership's reputation, the sales manager found time to personally call and text me within hours. When a contractual obligation to a customer remains unfulfilled, a returned phone call apparently cannot be managed. Throughout this entire experience, every legitimate concern was minimized or dismissed. The pattern speaks for itself. I hope this review helps other buyers make an informed decision. More
by contact33
Verified CustomerEmployees Worked With
June 30, 2026
Great and friendly sales, no sales pressure in vehicle selection. The show room have much room for improvements. selection. The show room have much room for improvements. More
by teng02
Employees Worked With
June 25, 2026
Kate was amazing! So professional, patient and knowledgable. She walked me thru all the features while in the car. Had a test drive on an onsite model and again on the So professional, patient and knowledgable. She walked me thru all the features while in the car. Had a test drive on an onsite model and again on the actual car I purchased. Mike, her manager walked me thru the advantages of the extended warranty which I purchased additionally. More
by pattinuzzi
Employees Worked With
June 25, 2026
Everyone at this dealership was incredibly respectful and accommodating to my specific situation. They helped me get a vehicle that was affordable and exactly what I needed. accommodating to my specific situation. They helped me get a vehicle that was affordable and exactly what I needed. More
by santoshmajumder
June 20, 2026
Meeza O’Dair was knowledgeable, competent, transparent, and absolutely professional. She made buying our 2026 Forrester Hybrid a pleasure. 10/10!!! and absolutely professional. She made buying our 2026 Forrester Hybrid a pleasure. 10/10!!! More
by Dr. NeuroNerd
June 18, 2026
Great experience! Everyone was helpful and friendly! would definitely recommend and use again. Tom was great! Everyone was helpful and friendly! would definitely recommend and use again. Tom was great! More
by brianln5
Employees Worked With
Other Employees :
Tom
June 16, 2026
Meeza is such a wonderful person who helped us walk through every details of Croostrek Wilderness Subaru ! We loved her personality, she is well informed regarding any cars and also, she A Great Person through every details of Croostrek Wilderness Subaru ! We loved her personality, she is well informed regarding any cars and also, she A Great Person to work with — if you ever want to buy a new car, i recommend Meeza. We love our new car! Thank you very much for all your help, Meeza! 🙏🏻 More
by Wangmo
Employees Worked With
June 06, 2026
Great staff Meeza was excellent in explaining the vehicle features and patient answering my questions. Had a comfortable chat. features and patient answering my questions. Had a comfortable chat. More
by gerrymerino
Employees Worked With
June 05, 2026
I had a great experience buying my Subaru Outback from Star Subaru thanks to Meeza. She was professional, knowledgeable, and helpful throughout the process, answering my questions and making everything sm Star Subaru thanks to Meeza. She was professional, knowledgeable, and helpful throughout the process, answering my questions and making everything smooth and stress-free. I never felt pressured and appreciated her honesty and patience. Thanks to Meeza, I drove away confident in my purchase. I highly recommend her at Star Subaru. Five stars! More
by Chris C.
Employees Worked With
June 03, 2026
Great experience Meeza . She was helpful, sweet and called to make sure all was well and explained the car patiently. I felt confused with Michael selling me 5 express plan a She was helpful, sweet and called to make sure all was well and explained the car patiently. I felt confused with Michael selling me 5 express plan and did not realize the price and what exactly I was paying for it and the extras. it. I didn't want these extras if I knew I was paying extra for them. Nice they offered a tutorial of the car. I will be going back for that. More
by ferrico7613
