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Star Subaru - Service Center

Bayside, NY

4.3
313 Lifetime Reviews Review Dealership

313 Reviews of Star Subaru - Service Center

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May 03, 2021

"Very good dealer. Highly recommend Jimmy. He is..."

- JQ Ye

Very good dealer. Highly recommend Jimmy. He is warm-hearted, responsible and helpful. We are very happy to drive our new Forester home. Great experience!

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Yes
Employees Worked With
May 04, 2021 -

Star Subaru responded

Thank you so much fo taking the time to rate and review Quality Subaru. We appreciate it and hope you enjoy your new Forrester from Star Subaru!

March 16, 2021

"Others don't know if it feels good, but I feel very good..."

- KEVINLIU0517

Others don't know if it feels good, but I feel very good anyway。 I have bought two cars in this dealership and both have good service.

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Yes
Employees Worked With
Mar 17, 2021 -

Star Subaru responded

Thank you for your kind words! We appreciate it and look forward to working with you again in the future!

February 04, 2020

"Very helpful, get all information needed, no harsh sale,..."

- LTRUONG672

Very helpful, get all information needed, no harsh sale, very happy with the dealer very friendly... over all I give it a 10 and will refer to friends and family..😀😀👍🏻

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Yes
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Feb 05, 2020 -

Star Subaru responded

Thank you for the kind words. We appreciate the 5-star rating and the recommendation!

July 20, 2019

"service of a breakdown"

- j310kro

The new service person was excellent in handling our problem. Being in the business myself for over 40 years confirms the professional way she handled our case.

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Yes
Employees Worked With
Can’t remember her name, she replaced Nelson as service writer.
Aug 01, 2019 -

Star Subaru responded

Thank you so much for the kind words. We appreciate the feedback and look forward to working with you again in the future.

July 16, 2019

"quick and ez"

- MTERRYADVISORS

Very quick and courteous service. No lines if you go early. Spacious waiting rooom with free wi fi. They listen and explain. Starbuck nearby. Very good experience.

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Yes
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Do not know thecservice area names
Jul 17, 2019 -

Star Subaru responded

Thank you so much for the kind words! We're glad you had a good Service Center experience. We hope to work with you again in the future.

July 13, 2019

"Good service very courteous staff"

- SHEHAN77

Good service area have no complaints. Would be great to get a loaner vehicle but overall had a great experience every time. Waiting area is pleasant coffee might go good with donuts. Minor snafus definitely good service center

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Yes
Employees Worked With
Other Employees : Andy Wong
July 12, 2019

"Matthew "

- MXGRASSE

I left a previous excellent review but somehow forgot to mention George the driver who with excellent service attitude and skill repeatedly drove me and others to and from home while car was being serviced. Hats off to George.

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Yes
Employees Worked With
George the driver
Jul 15, 2019 -

Star Subaru responded

Thank you for the follow-up review. We appreciate it and look forward to working with you again in the future.

July 12, 2019

"Quick NYS inspection"

- Pops

I called to ask about changing my appointment because of other changes in my schedule and without hesitation Mr Sherbourne Williams told me to come right on in. 45 minutes after arriving I was back on the road again. Can’t ask for better service than that. Thanks Subaru. And thanks Sherborne.

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Recommend Dealer
Yes
Employees Worked With
Sherborne Williams (Service Advisor)
Jul 15, 2019 -

Star Subaru responded

Thank you so much for the wonderful review. We're glad we were able to handle your inspection quickly and on short notice.

July 12, 2019

"2012 Subaru Outback queens ny "

- MXGRASSE

Overall excellent review although it was a bit rocky in the beginning. Had air bag and transmission worked on under recall and warranty. Also repaired drive belt sway bar bushings and some lights at my expense. Some issues with minor damage done to car while in their care. Took some convincing but they fixed it up good as new. That was the icing on the cake that made it a very satisfying experience. Thanks.

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Recommend Dealer
Yes
Employees Worked With
Ilyanna. Kevin. Ted.
July 10, 2019

"Great, Polite, Friendly service"

- FRANCESN36

Everyone, reception, technitions, billing area, all terrific. Close to home, careful drivers waiting room, Clean place, Isn't this enough, why 25 works. great, love free oil change for life, will come back.

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Yes
Employees Worked With
don't know
Jul 11, 2019 -

Star Subaru responded

Frances - thank you so much for the kind words and the 5-star rating. We look forward to working with you again!

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