
Star Toyota of Bayside
Bayside, NY

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New Car Lease I came to the dealership knowing which car I wanted and the features to be included. Mohammed listened attentively and matched me with the best model I came to the dealership knowing which car I wanted and the features to be included. Mohammed listened attentively and matched me with the best model available. He negotiated the best lease price for me which I was most appreciative. The car was available within 2 days. Upon picking up the car, I was surprised by unexpected features in the car that I was not expecting but happy to have. I was given a demonstration of the various features of the car. The demonstration lasted as long as I needed. I was not allowed to drive the car off the lot until I was ready. I felt very comfortable driving out of the dealership. I was treated as a valued customer in a short amount of time. Mohammed is knowledgeable in the dealership’s inventory and matches the right car to the person without any undo pressure. He was professional, courteous, and provided one of the best car leasing experiences I have had. More
Our Best Car Buying Experience Ever The experience of buying from Mohammed S. totally exceeded our expectations in all ways! We knew the car model, color, trim level and options we want The experience of buying from Mohammed S. totally exceeded our expectations in all ways! We knew the car model, color, trim level and options we wanted, and were aware from using the internet that Star Toyota of Bayside was one of the very few locations that had the exact vehicle in stock. When we called the dealership, they connected us to Mohammed. After describing our desired vehicle and requesting a price quote over the phone, Mohammed promised to call back with an offer. In fact, Mohammed did promptly call back and offered a great price, and so we said yes and provided a refundable deposit by phone. When we arrived at the dealership the next day, the car was exactly what we wanted, in great condition with just 34 miles on it. During and after our test drive, Mohammed answered all of our questions and – unlike prior buying experiences elsewhere - did NOT exert undue pressure on us to buy anything extra we did not want. He was courteous and allowed us to engage in a two-way conversation on aspects of the car that we were interested in - WITHOUT his ever launching into any sort of prepared sale pitch or pressure tactics. Our dealings with the business/finance manager, Nick, were also very business-like and efficient. This is the 6th car we have ever purchased. While my wife especially feared going to the dealership based upon some of our prior experiences, this one was pleasant throughout. After the government, insurance and bank paperwork was completed while we waited, we were then able to drive off the lot with our new car. Truly one-stop shopping! We would heartily recommend Mohammed to anyone looking for an easy car buying process that focuses on the customer's needs. More
Great buying experience! Mohammed was the salesman. I contacted him prior to the test drive and he got the model that I wanted on a timely basis. When I was ready to purchase Mohammed was the salesman. I contacted him prior to the test drive and he got the model that I wanted on a timely basis. When I was ready to purchase the car, he prepared all the paperwork before I got there and just nodded to the price we discussed. (I did lots of researches prior to getting in there). Mohammed was very courteous, professional, thorough but at the same time very efficient. There was a situation involving my insurance agent but Mohammed handled the situation pretty well too. Overall, the car buying experience was very satisfactory. In addition, Randy, the finance manager, was very helpful and professional as well. Please do your research and present it to Star Toyota guys. They will listen to you and they will try to work with you. More
Smooth sale process. No hassle and no pressure. Very courteous. They make you very comfortable and total process was very smooth. Mr. Sadurulula was honest and to the point. The entire transaction t Very courteous. They make you very comfortable and total process was very smooth. Mr. Sadurulula was honest and to the point. The entire transaction took only two hours and we were out with our new RAV4 . Thanks More
Awesome I've been a customer of Star Toyota for over 12 years. The staff has always been courteous, friendly and knowledgeable. They respect your time and wis I've been a customer of Star Toyota for over 12 years. The staff has always been courteous, friendly and knowledgeable. They respect your time and wishes and never put any pressure on you. I've sent friends to them who have also become satisfied customers. More
Superb from start to finish I was extremely pleased with the service which I received from ALL of the employees at Star Toyota as I returned my older keased car and negotiated my I was extremely pleased with the service which I received from ALL of the employees at Star Toyota as I returned my older keased car and negotiated my new leased car. More
Rich was great. This is my fifth Toyota and third toyota with Rich. Rich is a pleasure to work with and very honest. Jemel was the salesperson. What a nice person. He This is my fifth Toyota and third toyota with Rich. Rich is a pleasure to work with and very honest. Jemel was the salesperson. What a nice person. He was honest and very helpful with all the questions. Finance person could of been nicer. Overall, Toyota will be great as long as Rich stays. More
New Car Moe was very helpful in getting us what we we’re looking for. We were able to test drive the car and compare different models. Great experience! Moe was very helpful in getting us what we we’re looking for. We were able to test drive the car and compare different models. Great experience! More
Review of service This dealership was great. Kenny was very helpful with my purchase. He is friendly and professional. I am very happy with the service I received. This dealership was great. Kenny was very helpful with my purchase. He is friendly and professional. I am very happy with the service I received. More
Leasing new car Mo, was calm easy going and informative. I did not feel like we were being pressured in anyway. He was very helpful. He made the buying experience sm Mo, was calm easy going and informative. I did not feel like we were being pressured in anyway. He was very helpful. He made the buying experience smooth. More