
Star Toyota of Bayside
Bayside, NY

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Great experience buying a new 2018 Camry LE Hybrid After doing our homework, my wife and I decided to buy a Toyota Camry Hybrid LE. We tried using True Car for the first time. We were given 3 dealers After doing our homework, my wife and I decided to buy a Toyota Camry Hybrid LE. We tried using True Car for the first time. We were given 3 dealerships that would meet the True Car price. Star Toyota of Bayside was the first, and only, dealership we visited. Scott Morang was our salesman. He was very professional and friendly. He did not try to upsell us on any add-ons and was very upfront about vehicle availbility. He not only met, but beat the True Car price by about $300. However, we still wanted to do a test drive of a similar car as my wife is petite and not all cars can be adjusted to suit her. It's a smaller dealership, so there were no Camrys on the lot to test drive at the time we went. So, Scott let my wife drive his personal car, a comparable Camry, to ensure she felt comfortable driving it. We decided that day to purchase the Camry from Star, assuming they could get the model and color we wanted. Over the next 2 weeks, Scott tried to find us a Camry in one of 3 colors that was acceptable to us, but was not successful, so he had to order it. It was due to come in on 15 Septmeber 2018. We received a call nearly a month early that the car was in, and went to the dealership on a Monday evening to pick it up. I have been through stressful closing sesssions where the "closer" pressures you to take pacakges you don't want. I have been also been through closing sessions where additional charges were added (e.g., perparation fees, transport fees, etc.) None of that happened at Star Toyota. Unfortunately, I don't recall the closers name, but he was great. He described and offered us extended warranties for the wheels and tires, and the car as a whole. We turned them down, and that was the end of it -- no high pressure sales tactics to try to get us to change our minds. And the loan rate was excellent; better than the pre-approved loan I got from NEFCU. Danny did a very good job giving my wife a quick walk-through of the car's features, and synched her iPhone to the onboard computer system. I do not like buying cars, but had a very positive experience at Star Toyota of Bayside. More
Great place This dealership gave me the exact amount that I wanted to pay per month. No hidden fees at the end. I got what I requested and not a big shock before This dealership gave me the exact amount that I wanted to pay per month. No hidden fees at the end. I got what I requested and not a big shock before I got my keys. Scott was great and helpful !!! More
Professional and very helpful. This is my second car at Toyota each time was very special in the way the handle customer all along the process. I rate them 5 stars for their profess This is my second car at Toyota each time was very special in the way the handle customer all along the process. I rate them 5 stars for their professinalism and the way they make everything look easy. More
Great experience Mr. Lao is very professional and trustworthy. I can always count on him for a very good deal. I will very soon go back to him for another new car. Mr. Lao is very professional and trustworthy. I can always count on him for a very good deal. I will very soon go back to him for another new car. More
Awesome experience, thoughtful sales person Had an awesome experience, got a great price through friend's connections. Sat with the sales person, and within 23 hours, I was driving the car home. Had an awesome experience, got a great price through friend's connections. Sat with the sales person, and within 23 hours, I was driving the car home. The mech that explained the functions of the new Corolla was thorough and touched every aspect of the vehicle. Would shop here again! More
great experience It was great experience and most of all price was great! Lindsay yao helped us find the car we were looking for. Thank you star toyota It was great experience and most of all price was great! Lindsay yao helped us find the car we were looking for. Thank you star toyota More
Looking for used car I had a very goof expierience with star Toyota,found a reliable car at a fair price,overall a good expierience.i would recommend star Toyota I had a very goof expierience with star Toyota,found a reliable car at a fair price,overall a good expierience.i would recommend star Toyota More
Friendly salesmen Professional service they know and did there job well try to give me the best deal that s available. Take the time to explain the purchase Professional service they know and did there job well try to give me the best deal that s available. Take the time to explain the purchase More
Excellent experience Mr Lao was very nice and helpful to my family. He took step by step to help with the new vehicle purchase Very happy, wife happy, highly recommende Mr Lao was very nice and helpful to my family. He took step by step to help with the new vehicle purchase Very happy, wife happy, highly recommended Thank you Mr Lao More