Star Toyota of Bayside

When we entered the dealership, we looked at the cars on the floor. A young girl asked if we needed assistance and we replied, "Yes." She wrote our name on a clipboard and within minutes Richard Dumont ca the floor. A young girl asked if we needed assistance and we replied, "Yes." She wrote our name on a clipboard and within minutes Richard Dumont came over and introduced himself and asked what we were looking for. He was very helpful showing us the different cars. When I told him I wanted to go to Honda to look around, he was disappointed, but very nice about it. He said if we wanted to come back we could make a nice deal. We did go to Honda, but since I really had my heart set on a Camry, we came back to Richard. He wrote us a nice deal for leasing and told us to pick up the car the next day. When we came back today, he introduced us to Jason Kannry, who told us the details of the lease, signed us up for automatic payments and etching of the car. He also was very informative and explained everything about the lease to us. I certainly would recommend Star Toyota to anyone looking for a new car. More

As soon as my parents arrived at Star Toyota, they were greeted my a friendly staff. They had the pleasure of working with Anthony Cruz, who was a very respectful and friendly gentleman. He showed us what greeted my a friendly staff. They had the pleasure of working with Anthony Cruz, who was a very respectful and friendly gentleman. He showed us what we wanted to see and was extremely patient. Even more, Jason Kannry was an amazing individual who we are extremely thankful to. He provided us with the opportunity to take home a brand new Camry today, which we could afford. We owe him a great amount of gratitude. I can not even begin to explain what a great person Jason was and essentially is the ONLY reason that we bought the car today. Overall, these two people are great and have my utmost respect. I will definitely recommend for my friends to go and deal with both Anthony Cruz and especially Jason Kannry. Once again, thank you! More

Satisfactory service, friendly staff, appreciate that they tried to work around my intense schedule, overall good experience...would certainly recommend to my colleagues. Hopefully their service center w they tried to work around my intense schedule, overall good experience...would certainly recommend to my colleagues. Hopefully their service center will live up to the promises I've been given. All the best guys. Thanks to Mike, Sean, Hugo, Josh and especially Jason. More

I was very pleased overall with Star Toyota. I had a 2007 Hynudai Sonata and they took that vehicle. I wanted an SUV and gave me a brand new Rav 4. I love my truck. Had no problems with any parts in vehicle Hynudai Sonata and they took that vehicle. I wanted an SUV and gave me a brand new Rav 4. I love my truck. Had no problems with any parts in vehicle either such as brakes/acceletor. I would recommend Star to family or friends who are looking for a new vehicle. More

Terrible dealer. Never ever go to this place. I was dealing with this guy named Sean. He speaks only lies nothing more nothing less.The price of vehicle kept changing right from the day I went to see t dealing with this guy named Sean. He speaks only lies nothing more nothing less.The price of vehicle kept changing right from the day I went to see the vehicle till the day I went to pay for the car. I wonder how this dealer has got a rating of 3.6!! for me I would not rate them more than 1. More

I went to Star Toyota in Bayside, NY to look at the new 4-Runners and the Toyota FJ Cruiser. The pleasant (but busy) lady who greeted me at the door took my name and asked what vehicle I was looking for. O 4-Runners and the Toyota FJ Cruiser. The pleasant (but busy) lady who greeted me at the door took my name and asked what vehicle I was looking for. Once she heard "FJ" she immediately suggested I meet Fred. She told me he was with another customer and asked if I wished to wait for him or would I like her to get me someone else. Curious as to why she first recommended Fred I told her I would wait. In a few minutes, Fred introduced himself, thanked me for waiting, and let me know he would be a while longer with his previous customer and that if I needed anything to have the receptionist page him. Twice I had to wave off other salesmen while I waited but I guess that's their job and they didn't seem upset so I thought "OK cool I can do this!" Since I had time to look around I noticed that the dealership wasn't as "nice and polished" as others I had been to but I saw cars WERE being sold and quite a few too. The staff seemed much more friendly, relaxed and way less formal than the workers at any other dealer I've been to lol. I kinda liked that. Though it seemed more like a family reunion than a showroom that I had walked into, not once did I feel ignored, pressured or uneasy. After about 30 minutes, Fred re-greeted me and asked how he could help me. To make a long story short, it turned out he OWNS and FJ and knows tons about them. He even took me for a ride (and let me drive) HIS personal truck! Gave me a feel for how mine would be if after a couple of years having it. Negotiations were painless as I told him I came to Star via the internet (which he manages) and thus bottom line pricing was offered to me without haggle or hassle. He even showed me the vehicle's invoice price which matched what I had researched so I knew up front how much I was paying (and what they were making). As I write this review (a few weeks after my purchase) I still keep in touch with Fred and Star and hope to go "4-Wheeling" with my FJ soon. First though I need a few upgrades and again, Fred has been very helpful pointing me in the right direction to get the right add-ons at a fair price. Thanks to all the "crazies" at Star Toyota, I had a BLAST in your showroom and I love my new FJ!!! More

Full of lies. Never ever go to this dealer. Was surprised to see some positive comments from few other customers(may be the dealer himself)! They draw you to make a deal and once you pay the advance, you wil to see some positive comments from few other customers(may be the dealer himself)! They draw you to make a deal and once you pay the advance, you will see that the price of the car going up.There's no shortage of car, better find other place to buy yours. More

I WENT INTO STAR TOYOTA ON A WHIM I HAD ALREADY BEEN TO 3 OTHER DEALERS IN MY BORO (BROOKLYN), THAT WERE UNABLE TO GET ME APPROVED ON A NEW CAR WITH A GOOD INTEREST RATE AND MONTHLY PAYMENT. I DECIDED TO TRY OTHER DEALERS IN MY BORO (BROOKLYN), THAT WERE UNABLE TO GET ME APPROVED ON A NEW CAR WITH A GOOD INTEREST RATE AND MONTHLY PAYMENT. I DECIDED TO TRY ON MORE SO I WENT TO STAR AND IT WAS THE BEST THING I EVER DID 2 HRS LATER I WAS LEAVING THEIR SHOWROOM WITH A BRAND NEW SCION TC. SCOTT WAS THE ICING ON THE CAKE, MY SALESMEN JOSH INTRODUCED ME TO HIM WHEN I WAS DONE DECIDING WHAT CAR WAS PERFECT FOR ME (SCION TC). NOTHING IS BETTER THEN WALKING INTO A DEALERSHIP AND BEING TREATED LIKE YOUR A FAMOUS PERSON. JOSH WENT OVER EVERY END OF MY NEW CAR AND DIDNT LET ME LEAVE UNTIL I UNDERSTOOD EVERYTHING. HE BROUGHT ME A SODA WHILE I WAS WAITING FOR THE FINAL PAPERWORK TO BE PRINTED. HE DIDNT RUN OFF AND TRY TO TAKE ANOTHER CUSTOMER DUE DO MY DEAL BEING IN THE BAG. HE GAVE ME HIS UNDIVIDED ATTENTION. I WILL RECOMMEND THIS DEALERSHIP TO EVERYONE I KNOW. THANKYOU STAR TOYOTA FOR MY NEW CAR AND MY PLEASANT EXPERIENCE. More

I went into Star Toyota looking for a Venza. I had been given a quote on a lease at another dealership, but wasn't too happy with the price, nor the dealings. The other dealer wasn't forthcoming with the given a quote on a lease at another dealership, but wasn't too happy with the price, nor the dealings. The other dealer wasn't forthcoming with the numbers, and was only focusing on payments. I spoke to Richard, who worked with me, agreed to my price, and showed me exactly what was being charged to me. He was friendly, patient and courteous. I was in there for literally 45 minutes and got a much better deal than the other dealership (where I was in for 3 hours). Richard told me to think about it, and also to shop it around if I thought I could do better. I felt comfortable with the dealer, so I went with Bayside. The car was ready, spoke to the finance manager who also gave me an option to buy the car outright, at a good price. I ended up taking the lease, but the purchase price option was also a good deal. This dealership is very friendly, and I felt comfortable and no pressure whatsoever. I would definitely be going back for more business! More

I found my experience at Star Toyota to be very pleasant. The sales representatives were very patient and informative and were eager to take the time to explain the vehicle and take me for a test drive prior The sales representatives were very patient and informative and were eager to take the time to explain the vehicle and take me for a test drive prior to my purchase of the car. I found Star Toyota to be a very nice dealership with an even nicer sales staff. I will definitely be doing business with them again. More