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Starks Ford of Queens - Jamaica

Jamaica, NY

4.5
831 Reviews
Starks Ford of Queens is proud to be one of the premier Ford dealerships in the Queens area. We now have two locations to serve you: Woodside, NY and Jamaica, NY. From the moment you walk into our showroom you'll recognize that our commitment to customer service is second to none. We strive to make your experience at Starks Ford of Queens a great one for the life of your vehicle. Whether you need to purchase, finance or service a new or pre-owned Ford, you've come to the right place. Use our website's new car shopping tools to assist you in finding the perfect new vehicle, or search our inventory to find a great deal on a low-mileage pre-owned vehicle. Plus, you can check out the current online specials and promotions that change all the time! If visiting Starks Ford of Queens in person doesn't fit your busy schedule, then complete our contact us form and a Ford specialist will be in touch. Starks Ford of Queens is an excellent online source for a new or pre-owned Ford vehicle, or genuine Ford parts, service and accessories.
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139-40 Queens Blvd

Jamaica, NY

11435

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Showing 831 reviews

November 15, 2025

I brought in my fully loaded 2024 Ford Explorer with only 15k miles because the leather on the steering wheel is already peeling. Instead of honoring my full warranty, I was told it’s my fault and that I sho More

by DZMITRYI0307
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Starks Ford of Queens - Jamaica responded

We're very sorry to see you had a negative experience. Please reach out to our management team at your earliest convenience so we can review your case and work toward a resolution. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

Dec 17, 2025 -

DZMITRYI0307 responded

I’m waiting for this issue to be properly resolved. You can message me directly at 929-633-1372 to discuss next steps.

November 15, 2025

Exceptional service. ! Everyone is super friendly, . Buying or leasing a car think of Dave . A pleasure to deal with. More

by Tk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reginald Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
David O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Starks Ford of Queens - Jamaica responded

We truly appreciate the kind words. Thank you for choosing Starks Ford of Queens!

November 13, 2025

I was made to wait and additional 45 min. After the service was done, because he was pre-occupied with other customers, instead of just checking me out. More

by PATRICEDOMIN
Recommend Dealer
No
Nov 14, 2025 -

Starks Ford of Queens - Jamaica responded

We are sorry to see your negative review. Please know our goal is to provide great customer service and we take reviews like this very seriously. I would like the chance to speak with you to restore your faith in our service center. At your earliest convenience, please reach out to me directly. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

November 12, 2025

Thanks I sent a email survey Juan was very professional Knowledgeable and courageous Geat job! More

by PAULNYC007
Recommend Dealer
Yes
Employees Worked With
Juan Toro
Nov 12, 2025 -

Starks Ford of Queens - Jamaica responded

We are happy to hear of your positive experience. Customer satisfaction is our top priority and we appreciate you taking the time to leave your feedback!

November 11, 2025

Service was exceptional and people were friendly and helpful. Turning in my old leased vehicle and picking up my new one was seamless. I love my new truck! More

by PLH8394
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz Girnus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2025 -

Starks Ford of Queens - Jamaica responded

We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

November 11, 2025

My second time at this location very nice setup friendly staff pet friendly. Service was excellent. Isabella mijares was very professional. More

by rajesh1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabel mijares
Nov 12, 2025 -

Starks Ford of Queens - Jamaica responded

We take great pride in our customer service and it is extremely rewarding to get feedback like this. Thank you for choosing Starks Ford of Queens!

November 10, 2025

I order a 2025 Ford Ranger. Went to pick up the truck and it was full of scratches and a dent on the hood. The sales manager and the salesman guaranteed me they will take care o More

by ranjeeragnauth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Seth Brettler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sherif Salah
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

Starks Ford of Queens - Jamaica responded

We are sorry to see your negative review. Please know our goal is to provide great customer service and we take reviews like this very seriously. I would like the chance to speak with you to restore your faith in our service center. At your earliest convenience, please reach out to me directly. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

November 09, 2025

Professional service Got me in and out quickly and took care of what I needed done for my vehicle More

by mattyguns26
Recommend Dealer
Yes
Employees Worked With
Manuel Rogado
Nov 10, 2025 -

Starks Ford of Queens - Jamaica responded

It gives us a great sense of pride to know we were able to help you. Thank you for choosing Starks Ford of Queens!

November 09, 2025

Everyone was friendly and it was easy to make a deal and pick up the car More

by matt.porcaro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mirza Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Starks Ford of Queens - Jamaica responded

Matt, thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

November 03, 2025

The entire team works together to expedite a very smooth experience. Highly recommend for all car needs More

by mparis2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Starks Ford of Queens - Jamaica responded

It gives us a great sense of pride to know we were able to help you. Thank you for choosing Starks Ford of Queens!

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