Starling Chevrolet Cadillac

I leased a new Equinox three weeks ago. They had already contacted me about a mistake with the paperwork and I had to sign new paperwork. I found out from my insurance company that the VIN on my car did not match any VIN in the state of Florida. They did all my paperwork on the wrong car! Now I have to take the one I have back and get the one that matches the VIN number. They cannot fix the mistake. So I am stuck with a car that I test drove and did not want.

I'm writing this review for everyone to know that starlin chevrolet are dishonest and u should choose another dealership. They will not honor warranty because I don't have receipts for oil changes I don't have them because they were in the vehicle when it got towed there but they magically disappeared and the y stated I made up different stories about them which is not true I kept trying to tell them they were in the car but they not I brought everything else I could find not good enough. But I have had a small business in this community for 20 years longer than your dealship has been hear. I havent stayed in business that long because I lied.

Purchased a new car for my wife. Dealership was Helprin everyway. I dealt with Rob Farish as salesman. He had a great personality and helped me in getting my best deal. I live 2 hours away and would drive it again to deal with Starling!! Thanks again Rob! Be Blessed!

The dealership made a mistake. They admitted the mistake, apologized, and offered to rectify the mistake . I focused on the mistake instead of recognizing this dealership and it’s employees displayed qualities deserving of a 5 star review.

best dealership experience you can ask for. very professional service department. our service adviser Kyle was excellent at his job and made us feel very comfortable and well taken care of.

I have purchased 2 vehicles from your location in the past with excellent service on both. I am concerned that your jd powers ads are owned by a Chinese group. To much information available to a foreign country that steals our technology. Just my opinion....

I have reached out to three different salespeople from this dealership. No follow through, one hung up on me and the other was just plain lazy. Planned to buy a car here, not now. Don’t waste your time!

The service to replace my battery with an appt. was done pretty timely and reasonably priced. The service update board in the waiting room was not updated.

When I dropped my vehicle off there was suggestions as to what more should be done with my vehicle. When I talk to Randy Taylor there was no eye contact he continued to work on his computer and said you don't mind if I don't look at you I'm on the computer. This really makes you feel small when you trying to ask questions and he'd rather work on his computer. Service manager also treated me poorly when I said my dashboard was broke up he says that's not their fault. Being an old car it's an Irreplaceable item and I did get angry and I laughed and he followed me out there like I was some kind of criminal. Needless to say I won't be back. If I need service done Tire Kingdom has always been my best bet. And you could be sure that's where I'll be going.

Saw online trucks I'm interested in. Called in advance with stock numbers to be sure trucks were there. Lady said yes they are here. Showed up and was told those trucks are not here but can be here tomorrow. Let me show you something similar or come back tomorrow. Trust lost on day one. Do not deal with dishonesty Just a heads up