Starling Chevrolet

Exceeding Expectations I was directed to Norman Sasnett as the "Corvette Specialist" at Mount Pleasant Chevrolet as I was waiting for service on my Chevy Colorado. I have w I was directed to Norman Sasnett as the "Corvette Specialist" at Mount Pleasant Chevrolet as I was waiting for service on my Chevy Colorado. I have waited a very long time to get my second Corvette and wanted the experience to be a very good one. Norman exceeded all of my expectations: his patience explaining and discussing all of the available options was tremendous, his product knowledge was extremely good, his constant communication with me throughout the entire process made sure that there were no unanswered questions and the time he spent with me reviewing the car upon delivery was really helpful. Norman didn't just sell me a car, he established a really solid relationship. More

Amazing customer service I have Bought two new silverados in the past 6 months from norman sasnett. He really knows the product and sold me exactly what i wanted with no heada I have Bought two new silverados in the past 6 months from norman sasnett. He really knows the product and sold me exactly what i wanted with no headache. I will always do business with mount pleasant chevrolet. Matthew James More

Great Service! Norman Sasnett was of great assistance when helping me pick out my new 2016 Malibu. I ended up walking into the dealership one day needing some pricey Norman Sasnett was of great assistance when helping me pick out my new 2016 Malibu. I ended up walking into the dealership one day needing some pricey rotor/tire services on my 2013 Malibu (which was also a lease) but ultimately drove out with a new car! Norman hooked me up with whatever discount that he could find for me on my new deal. I would recommend Norman to anybody looking for a solid offer on a slick ride! More

Excellent Rob Farish knows cars! He is very helpful and knows what you need and want. I highly recommend him! You should go visit and ask for Rob! Rob Farish knows cars! He is very helpful and knows what you need and want. I highly recommend him! You should go visit and ask for Rob! More

Review I recently purchased a 2015 tahoe from mt pleasant chevy. Our salesman, Rob Farish, was great. He helped me purchase the car of my dreams. Thanks Rob! I recently purchased a 2015 tahoe from mt pleasant chevy. Our salesman, Rob Farish, was great. He helped me purchase the car of my dreams. Thanks Rob!!!!!! More

What an amazing sales person...Tem I went to see some used cars as I am planing to buy a used truck for work. I met Tem in the lot, he was very pleasant to talk to and handled all my qu I went to see some used cars as I am planing to buy a used truck for work. I met Tem in the lot, he was very pleasant to talk to and handled all my questions for about an hour. They did not have the car I wanted but I wanted to write this review to appreciate the sales person who knew from the begining that they dont have the car I am looking for but still was very patient with all my questions. I will go and buy from him. More

Vehicle Purchase Everybody really did a great job accommodating us but wanted to mention Norman before anybody else - he was our sales person and was absolutely impecc Everybody really did a great job accommodating us but wanted to mention Norman before anybody else - he was our sales person and was absolutely impeccable. It's been almost 2 months since we got the car, wanted to give it some time before I write a review just in case something "suddenly" goes wrong, like so many times in the past while doing business with other dealers, but so far so good. Norman kept all of his promises, thanks to him we had a great buying experience. He followed up with us many times to make sure everything's fine. We even got a check for a small amount of money we were overcharged for fees and other variables during the transaction. Nobody would have noticed if they hadn't returned the money but the fact that they did it just blows my mind. No other business so far has missed an opportunity to take advantage of me as a customer. As far as the price of the car - I'm sure an Infiniti dealer would have never cut us such a great deal. More

Great Experience in my own backyard My wife and I have been looking for a Chevy Tahoe for our son. They were fast to respond, knowledgeable, courteous and fair to deal with. She and I My wife and I have been looking for a Chevy Tahoe for our son. They were fast to respond, knowledgeable, courteous and fair to deal with. She and I agree, this was the easiest car buying experience we've ever had. No question, we will return to do more shopping with Chris for our next vehicle. Thank goodness they are in our backyard! The Owner checked in several times to make sure we were being taken care of and thanked us for the business. Never seen that before. Felt like they cared we were shopping with them. Nice job. More

Poor Service Experience Battery light came on in suburban. Called Service Dept and was told it was not an immediate service need. Made appointment for service at 10 am next m Battery light came on in suburban. Called Service Dept and was told it was not an immediate service need. Made appointment for service at 10 am next morning. At 8 am next morning my car died on the side of the road. Car towed to MP Chevrolet at 9 am. Tow truck driver told service rep that the alternator was dead. At 11 am service rep for MP Chev said that they were 'running diagnostics' and that it could take 'hours' to diagnose the problem. A while later another service rep said that they hadn't looked at my car yet because they were still working on cars from the previous day. It took 5 1/2 hours for MP Chevrolet Service to look at my engine, diagnose the problem and fix my dead alternator even with parts in-stock. Poor advice from service reps, and poor, misleading communication from service reps. More

Carnival Side Show I had a really bad experience at this car dealership yesterday. They actually tried to play the bait and switch with the sales manager walking out and I had a really bad experience at this car dealership yesterday. They actually tried to play the bait and switch with the sales manager walking out and giving me no reason why he low balled my trade in on my car. They never inspected my vehicle nor drove it. But that's what they do these days. Your trade in is either a commodity or going to be sold wholesale. It was really my fault to walk on a lot blind, them not giving me the price on the vehicle I test drove, and then coming back with a price that was above retail on a car that had 7800 miles on it and a dent in the passenger side door. Though it's amazing that I found the price on the vehicle on my phone and was blown away when they came back with their offer. I felt for the sales guy for he had done nothing wrong. It was the analytic Sales Manager that literally walked away when I told him I'm not going to haggle over this deal. Bully for you that you can ask above retail prices on cars and sheeple pay for it. I work too hard for my money to hand it over to this car dealership for them to receive a gouging profit. More