Starling Chevrolet - Service Center

Very confusing place, did not not where to go. Staff was friendly after being approached, but I felt like lots of communication was lost. I even felt like I did a lot of the work for them. I didn’ Staff was friendly after being approached, but I felt like lots of communication was lost. I even felt like I did a lot of the work for them. I didn’t feel very at ease leaving my car due to my window being down, I never heard updates on that. And even had to call myself to learn what was wrong with my car after it had been there for 2 days. Sorry to say I won’t be returning More

I dropped off my truck for some recall stuff and they tried to sell me on everything they could. Saying I needed filters changed that still had over 30% of their life left. Also told me the fuel filter h tried to sell me on everything they could. Saying I needed filters changed that still had over 30% of their life left. Also told me the fuel filter housing needs to be replaced because it was stripped. Come to find out they never even got the filter off so they had no idea if it was stripped or not. More

Service was above and beyond. Shane and the service team did a fantastic job of taking care of my truck. It was a good experience. Shane and the service team did a fantastic job of taking care of my truck. It was a good experience. More

Very nice and efficient and fix my truck and I’m happy about it. Chevrolet guy I dealt with Shane and he was excellent. about it. Chevrolet guy I dealt with Shane and he was excellent. More

Good communication. Courteous staff. Was able to make an appointment that suited me in a reasonable amount of time. Courteous staff. Was able to make an appointment that suited me in a reasonable amount of time. More

Starling Chevy has always exceeded my expectations over the last two I ears and 30,000 miles on my Tahoe. the last two I ears and 30,000 miles on my Tahoe. More

My 2023 Silverado had a bad fuel pump module. I was camping in the area, far away from my home dealership. When I called my dealership, they were not very helpful. I looked up the closest deal I was camping in the area, far away from my home dealership. When I called my dealership, they were not very helpful. I looked up the closest dealership to my location, which was Starling. They were amazing. The RECEPTIONIST (I think her name was Mary or Amy) was so informative, kind, and helpful. I was stressed out and she calmed me right down. My service rep, Shane was also helpful and responsive. Even my shuttle driver, Michael, was great and responsive. I would highly recommend this dealership if you're far away from home, in a bind, and need assistance! Can't thank them enough for their help and kindness! More

Service was excellent. All sales personnel treated us with professionalism and were flexible throughout the purchasing process. All sales personnel treated us with professionalism and were flexible throughout the purchasing process. More

The whole service experience seemed to be more over the top than necessary. I didn't need a valet to come get my vehicle and take me to the service advisor and then give me a small cake after the service w top than necessary. I didn't need a valet to come get my vehicle and take me to the service advisor and then give me a small cake after the service was done. That just all seemed very bougie to me. More

Shane Nicely is the only reason I come to starling Chevrolet. He provides great service. Chevrolet. He provides great service. More