Shane Nicely

Starling Chevrolet responded

Michelle, thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Starling Chevrolet responded

Thank you for highlighting our team’s detailed and timely work on your Chevrolet Tahoe. Shane will be thrilled to hear your feedback and is glad we could help get your family on the road without delay. We look forward to assisting you again.

Starling Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

Starling Chevrolet responded

Thank you for your feedback. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Starling Chevrolet responded

We’re pleased your Chevrolet service experience was great. Thank you for your positive feedback. We look forward to your next visit. Shane

Starling Chevrolet responded

It’s great to know our service team exceeded your expectations. Shane and our technicians were glad to work on your Chevrolet Corvette. We look forward to helping with all your future service needs.

Starling Chevrolet responded

Thank you for noting our polite, knowledgeable team and clean, convenient facility. We’re glad being the closest GM service provider made a difference for your GMC Terrain. Let us know if there’s anything else we can assist with.

Starling Chevrolet responded

Thank you for sharing your experience with your GMC Yukon XL oil change. We’re happy the service was prompt and the waiting area with complimentary popcorn kept you comfortable. We look forward to helping you again.

Starling Chevrolet responded

Thank you for sharing your positive experience when you brought your Chevrolet Silverado 1500 in for service. We’re glad our team could assist you and appreciate the five-star rating. We look forward to helping you again.

Starling Chevrolet responded

Thank you for the 5-star review and for trusting us with your Cadillac service. We’re pleased our service department exceeded expectations compared to other local providers. We look forward to welcoming you back soon.