406 Reviews
Write a Review406 Reviews of Shane Nicely
September 11, 2026
Service is always great and timely. Everyone is friendly, helpful, and really makes it a great experience Everyone is friendly, helpful, and really makes it a great experience More
Other Employees Tagged: Norman Sasnett, Cornelius Sanders, Chip Clair, Justin Cohen, Kevin Wilson, Michael Lamar, Joey Sarro JR, Jorden Reaves , Toby and Dominic from Service Dep
September 08, 2026
Very friendly great to deal with ,made things very easy , did note very long and great service did note very long and great service More
Other Employees Tagged: Norman Sasnett, Cornelius Sanders, Kevin Wilson, Michael Lamar, Joey Sarro JR , Ethan
September 02, 2026
When to go get my first oil change asked does this include my tires being rotated they said yes I had marks on my tires so I knew where they were located on the vehicle they brought my truck back to m include my tires being rotated they said yes I had marks on my tires so I knew where they were located on the vehicle they brought my truck back to me tires weren't rotated he looked me right in my face when I asked him did you rotate them he said yes what if I was somebody who didn't know what I was looking at now it makes me worry about the oil change was that done right do I have something to worry about More
August 26, 2026
I made my appointment several weeks ahead of time and they were supposed to diagnose the problem with my AC when I get there the service writer accused me of lying about that. I didn’t argue too much wit they were supposed to diagnose the problem with my AC when I get there the service writer accused me of lying about that. I didn’t argue too much with him.so I had him go ahead and do my oil change and now I have my vehicle in at Baker GMC in Charleston. They have given me a loaner and are taking care of the warranty issue. More
July 27, 2026
Service call took 3+ days - I was told at the beginning that it may take that long. However, the dealership had no communication with me until we reached out on day three. Also the website to track process that it may take that long. However, the dealership had no communication with me until we reached out on day three. Also the website to track process was worthless, it said “In Service” until the day Zwe picked it up. More
July 21, 2026
Dominic is amazing and thorough. They were able to diagnose and fix within a reasonable time frame because they knew I was about to drive my family to our vacation. They were able to diagnose and fix within a reasonable time frame because they knew I was about to drive my family to our vacation. More

