Shane Nicely
Shane Nicely at Starling Chevrolet

Shane Nicely

Service Advisor

Starling Chevrolet

1607 N Hwy 17
Mt Pleasant, SC 29464

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4.8
401 Reviews
4.8

401 Reviews

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401 Reviews of Shane Nicely

August 19, 2026

Dealership Rating
Employee Rating

Had quick service and my service rep was great. Had great communication and car was fixed correctly More

by CMATHISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

Starling Chevrolet responded

Knowing the service on your Chevrolet Tahoe was fast and accurate is rewarding. We’re glad Shane kept you informed and that your Tahoe was fixed correctly.

August 12, 2026

Dealership Rating
Employee Rating

Thank you, great service. Glad i went to Starling Chevrolet for the service. Thank you. More

by willmcd2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephan Derasmo

Aug 12, 2026

Starling Chevrolet responded

Thanks for the five stars and for choosing our service department for your Chevrolet Colorado. We’re delighted you had a positive experience with us.

August 03, 2026

Dealership Rating
Employee Rating

Professional and courteous service Kelly was very helpful and knowledgeable. My vehicle was in and out within a very reasonable amount of time Thanks More

by Gcirillo01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2026

Starling Chevrolet responded

We’re glad the service on your GMC Acadia was handled professionally and courteously. Knowing you found our team helpful, knowledgeable, and efficient means a lot to us.

July 27, 2026

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Employee Rating

Service call took 3+ days - I was told at the beginning that it may take that long. However, the dealership had no communication with me until we reached out on day three. Also the website to track process More

by MICHELLEMWILD
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 27, 2026

Starling Chevrolet responded

Michelle, thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 21, 2026

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Employee Rating

Dominic is amazing and thorough. They were able to diagnose and fix within a reasonable time frame because they knew I was about to drive my family to our vacation. More

by CHRISTINA.TRAVIESO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2026

Starling Chevrolet responded

Thank you for highlighting our team’s detailed and timely work on your Chevrolet Tahoe. Shane will be thrilled to hear your feedback and is glad we could help get your family on the road without delay. We look forward to assisting you again.

July 20, 2026

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Employee Rating

Will not come back. . Transmission issue again after replacing last year.Told me no issue when it is. More

by ggamberel
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Toby

Jul 24, 2026

Starling Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

July 17, 2026

Dealership Rating
Employee Rating

The oil change did not take long maybe an hour in the waiting room and popcorn was great but when it was all set and done when I used to pay about 115 it was now $210 just too much for an oil change and More

by tjenk2662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2026

Starling Chevrolet responded

Thank you for your feedback. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 17, 2026

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Employee Rating

Service was great I have not more comments to make at this time. Will come back More

by paulhsimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Toby

Jul 17, 2026

Starling Chevrolet responded

We’re pleased your Chevrolet service experience was great. Thank you for your positive feedback. We look forward to your next visit. Shane

July 15, 2026

Dealership Rating
Employee Rating

Great experience, the service department under promised and over delivered. I will return for all service and beyond. More

by Coombsjeremy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2026

Starling Chevrolet responded

It’s great to know our service team exceeded your expectations. Shane and our technicians were glad to work on your Chevrolet Corvette. We look forward to helping with all your future service needs.

June 25, 2026

Dealership Rating
Employee Rating

Polite. Knowledgeable. Clean. Convenient. Closest GM dealer / mechanic to me. That's all I have to say. More

by murray.s.perkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly

Jun 25, 2026

Starling Chevrolet responded

Thank you for noting our polite, knowledgeable team and clean, convenient facility. We’re glad being the closest GM service provider made a difference for your GMC Terrain. Let us know if there’s anything else we can assist with.

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