Shane Nicely

I was recently in the service department at Sterling Chevrolet having an oil change. I waited on my car to be ready. The waiting area was clean and comfortable. My service advisor was Daniel Lee. He was Chevrolet having an oil change. I waited on my car to be ready. The waiting area was clean and comfortable. My service advisor was Daniel Lee. He was most informative and kept me apprised as to when my vehicle would be ready and it was ready as promised More

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I test drive a car with a sunroof, it was all black. I wanted an all white car, new car come without a sun roof! No follow up from the sales, sales manager or GM. Horrible service! I wanted an all white car, new car come without a sun roof! No follow up from the sales, sales manager or GM. Horrible service! More

by brett.halsey Verified Customer Verified Customer

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Friendly staff. Great service. They did what they said they were going to do and on time. Great service. They did what they said they were going to do and on time. More

by CHRIS@VTHEHERBANGROUPINC.COM Verified Customer Verified Customer

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Service is always great and timely. Everyone is friendly, helpful, and really makes it a great experience Everyone is friendly, helpful, and really makes it a great experience More

by TG MtP Verified Customer Verified Customer

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Very friendly great to deal with ,made things very easy , did note very long and great service did note very long and great service More

by Ronald w Beatty Verified Customer Verified Customer

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My service provider Daniel was wonderful he kept me up to date on the progress of my vehicle date on the progress of my vehicle More

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When to go get my first oil change asked does this include my tires being rotated they said yes I had marks on my tires so I knew where they were located on the vehicle they brought my truck back to m include my tires being rotated they said yes I had marks on my tires so I knew where they were located on the vehicle they brought my truck back to me tires weren't rotated he looked me right in my face when I asked him did you rotate them he said yes what if I was somebody who didn't know what I was looking at now it makes me worry about the oil change was that done right do I have something to worry about More

by byrdbillyjoe Verified Customer Verified Customer

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I made my appointment several weeks ahead of time and they were supposed to diagnose the problem with my AC when I get there the service writer accused me of lying about that. I didn’t argue too much wit they were supposed to diagnose the problem with my AC when I get there the service writer accused me of lying about that. I didn’t argue too much with him.so I had him go ahead and do my oil change and now I have my vehicle in at Baker GMC in Charleston. They have given me a loaner and are taking care of the warranty issue. More

by scott.wheeler Verified Customer Verified Customer

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Had quick service and my service rep was great. Had great communication and car was fixed correctly Had great communication and car was fixed correctly More

by CMATHISON Verified Customer Verified Customer

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Thank you, great service. Glad i went to Starling Chevrolet for the service. Thank you. Glad i went to Starling Chevrolet for the service. Thank you. More

by willmcd2015 Verified Customer Verified Customer

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