Shane Nicely
Shane Nicely at Starling Chevrolet

Shane Nicely

Service Advisor

Starling Chevrolet

1607 N Hwy 17
Mt Pleasant, SC 29464

Contact Me
4.8
406 Reviews
4.8

406 Reviews

Write a Review

406 Reviews of Shane Nicely

September 11, 2026

Dealership Rating
Employee Rating

Service is always great and timely. Everyone is friendly, helpful, and really makes it a great experience More

by TG MtP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2026

Starling Chevrolet responded

Thank you for the five-star rating! We’re glad our friendly and timely service on your Tahoe continues to make every visit a positive experience.

September 08, 2026

Dealership Rating
Employee Rating

Very friendly great to deal with ,made things very easy , did note very long and great service More

by Ronald w Beatty
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Sep 08, 2026

Starling Chevrolet responded

Your comments about our friendly approach and efficient process reflect our commitment to seamless service. Thank you for choosing our dealership for the purchase of your new Silverado 1500. Knowing that everything felt easy and quick means a lot to us.

September 04, 2026

Dealership Rating
Employee Rating

My service provider Daniel was wonderful he kept me up to date on the progress of my vehicle More

by mitchelldenise229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel

Sep 05, 2026

Starling Chevrolet responded

Your note about staying up to date with the progress of your service highlights how we aim for clear communication. Hearing that you felt well informed means a lot to our service team. Thank you for trusting us with your Chevrolet Traverse Limited.

September 02, 2026

Dealership Rating
Employee Rating

When to go get my first oil change asked does this include my tires being rotated they said yes I had marks on my tires so I knew where they were located on the vehicle they brought my truck back to m More

by byrdbillyjoe
Workmanship
Recommend Dealer
No

August 26, 2026

Dealership Rating
Employee Rating

I made my appointment several weeks ahead of time and they were supposed to diagnose the problem with my AC when I get there the service writer accused me of lying about that. I didn’t argue too much wit More

by scott.wheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 30, 2026

Starling Chevrolet responded

We're sorry to hear about your experience, Scott, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

August 19, 2026

Dealership Rating
Employee Rating

Had quick service and my service rep was great. Had great communication and car was fixed correctly More

by CMATHISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

Starling Chevrolet responded

Knowing the service on your Chevrolet Tahoe was fast and accurate is rewarding. We’re glad Shane kept you informed and that your Tahoe was fixed correctly.

August 12, 2026

Dealership Rating
Employee Rating

Thank you, great service. Glad i went to Starling Chevrolet for the service. Thank you. More

by willmcd2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephan Derasmo

Aug 12, 2026

Starling Chevrolet responded

Thanks for the five stars and for choosing our service department for your Chevrolet Colorado. We’re delighted you had a positive experience with us.

August 03, 2026

Dealership Rating
Employee Rating

Professional and courteous service Kelly was very helpful and knowledgeable. My vehicle was in and out within a very reasonable amount of time Thanks More

by Gcirillo01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2026

Starling Chevrolet responded

We’re glad the service on your GMC Acadia was handled professionally and courteously. Knowing you found our team helpful, knowledgeable, and efficient means a lot to us.

July 27, 2026

Dealership Rating
Employee Rating

Service call took 3+ days - I was told at the beginning that it may take that long. However, the dealership had no communication with me until we reached out on day three. Also the website to track process More

by MICHELLEMWILD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2026

Starling Chevrolet responded

Michelle, thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 21, 2026

Dealership Rating
Employee Rating

Dominic is amazing and thorough. They were able to diagnose and fix within a reasonable time frame because they knew I was about to drive my family to our vacation. More

by CHRISTINA.TRAVIESO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2026

Starling Chevrolet responded

Thank you for highlighting our team’s detailed and timely work on your Chevrolet Tahoe. Shane will be thrilled to hear your feedback and is glad we could help get your family on the road without delay. We look forward to assisting you again.

1
...

Dealership Inventory (302 Vehicles)

new 2026 Chevrolet Equinox car, priced at $37,089
2026 Chevrolet Equinox
new
Polar White exterior
Automatic
All-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $58,185
2026 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive
used 2019 Honda Odyssey car, priced at $22,379
2019 Honda Odyssey
used
Pacific Pewter Metallic exterior
Automatic
Front-wheel Drive
new 2025 Chevrolet Blazer EV car, priced at $39,764
2025 Chevrolet Blazer EV
new
Sterling Gray Metallic exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Tahoe car, priced at $81,315
2026 Chevrolet Tahoe
new
Lakeshore Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Traverse car, priced at $54,529
2026 Chevrolet Traverse
new
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive