Shane Nicely
Shane Nicely at Starling Chevrolet

Shane Nicely

Service Advisor

Starling Chevrolet

1607 N Hwy 17
Mt Pleasant, SC 29464

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4.8
384 Reviews
4.8

384 Reviews

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384 Reviews of Shane Nicely

May 25, 2026

Dealership Rating
Employee Rating

Needs a Receptionist to answer and route calls and a Scheduler. Had to speak with an individual via phone. More

by dominick.cobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Sarro JR

May 14, 2026

Dealership Rating
Employee Rating

Very good service. Kept in touch and communicated all items that needed addressing as well as prices More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2026

Starling Chevrolet responded

Thank you for the five-star rating and positive feedback. We’re glad Shane and the service team kept you updated on everything needed and the pricing for your GMC. We look forward to assisting you again.

May 11, 2026

Dealership Rating
Employee Rating

I asked for someone to simply check the lever on my seat as it felt stuck and wouldn’t adjust at the same time as my oil change and I was told they would have to keep it for two days for the techs to look a More

by whitneymoore72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 15, 2026

Starling Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 11, 2026

Dealership Rating
Employee Rating

Great customer service and support. Very satisfied. Highly recommend the Great service team and excellent customer support More

by JOHNSONBENJAMIN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2026

Starling Chevrolet responded

We appreciate your recommendation of our service team and are glad you’re very satisfied with the support for your Chevrolet Trailblazer. Shane and the crew will be thrilled to learn their efforts made a difference. We look forward to assisting you again.

January 05, 2026

Dealership Rating
Employee Rating

For the most part my experience seemed good but unfortunately found things wrong with my car that I didn’t not notice when I bought the car and that the dealer I think should have pointed out More

by cbk316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 20, 2025

Dealership Rating
Employee Rating

Do don’t deal with or buy a car from. . Purchase a 2025 Chevy Colorado. Absolutely zero post purchase support. Promised a year of courtesy service with no ability to schedule. No return More

by John Cottingham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cornelius Sanders , Michael - Service Manager

December 19, 2025

Dealership Rating
Employee Rating

We absolutely love Starling. They have an excellent service center that we use when we come down from MA. For the winter. Great all around , Thanks More

by russsava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 15, 2025

Dealership Rating
Employee Rating

The service manager was very attentive and punctual. They completed the service in a timely fashion. More

by bakraushaar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 14, 2025

Dealership Rating
Employee Rating

Great work! Just cost more than I would have thought. Thank goodness for extended warranties. More

by mmeyer8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 10, 2025

Dealership Rating
Employee Rating

Came in about my engine light being on, and they reviewed it as bad gas, and advised my next steps. Thanks for not charging me because whew smh. They are always nice and provide top-tier customer service. More

by JOHNSONBENJAMIN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly

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