Starling Chevrolet - Service Center
Mt Pleasant, SC
754 Reviews of Starling Chevrolet - Service Center
No points were added to my account for the services today. Michael told me there would be points added. The wait for an oil change/alignment was 2.5 hours. If it weren’t for Michael coming to check on today. Michael told me there would be points added. The wait for an oil change/alignment was 2.5 hours. If it weren’t for Michael coming to check on me, it would’ve been longer. I got to the appointment at 930am and the texted link said appointment wouldn’t be done until 5pm. I believe the service center was backed up and prevented effective communication. While waiting a gentleman brought some popcorn and a person from the floor checked on me during the wait. I brought 4 children during last oil change and we were in and out in 30min. I just think this visit was a bit unorganized. More
He was so nice and he got me up and running quickly. He listened to me when I told him about the transmission problem I was having despite the previous dealership I've taken it to not taking it seriousl He listened to me when I told him about the transmission problem I was having despite the previous dealership I've taken it to not taking it seriously. He kept in contact with me the entire time More
Shane is absolutely the best! He stayed in constant communication with me about my car and tried his best to get the issue resolved as soon as they possibly could. And even though He stayed in constant communication with me about my car and tried his best to get the issue resolved as soon as they possibly could. And even though it was not possible, which was out of his control, he was transparent about the situation which allowed me to make other arrangements for transportation. This is the type of customer service that all organizations need and should require. I want to hire him for my company 😊. Again, great job! More
The service was quick, reliable and accurate and the techs at Starling were very polite and professional techs at Starling were very polite and professional More
They get the deal done quickly and professionally. Very pleasant service department. I I I I I Very pleasant service department. I I I I I More
Overall good but took a little long I arrived at 130 appointment was at 2 I didn't leave until after 330 appointment was at 2 I didn't leave until after 330 More
Phenomenal service — wouldn’t recommend taking a vehicle anywhere else. Shane is the best in the business ! anywhere else. Shane is the best in the business ! More