Starling Chevrolet - Service Center

Ella and Wayne provided excellent customer service, from beginning to end. Their attention to detail and communication is unmatched. Ella and the entire team at Starling is the reason why I only come to the beginning to end. Their attention to detail and communication is unmatched. Ella and the entire team at Starling is the reason why I only come to them for assistance and all services. More

They fixed what was requested and also a few other items that needed attention 😊 thanks that needed attention 😊 thanks More

Amazing people and I could not be happier with how my service went! Thank you for a great experience! service went! Thank you for a great experience! More

Good group of people. They offer good service in a timely manner. Sales people and management are easy to deal with. They offer good service in a timely manner. Sales people and management are easy to deal with. More

After quoting me $600 for a trans fluid flush to fix a well know problem with GM 8 speed automatics suffering from torque converter shudder, I dropped off the truck for service. After two days they calle well know problem with GM 8 speed automatics suffering from torque converter shudder, I dropped off the truck for service. After two days they called me back and stated that the "certified technician" recommended I needed a new valve body and it would now cost $3300. Needless to say I picked my truck up without that nonsense but they charged me $150 for diagnosis and I don't believe they did anything. After receiving the work order document I saw that they changed what I told them was wrong with it to justify the extra work. I had told them it had an intermittent shudder and they changed this to say that I said "gears are not shifting properly" which I never said because that never happened. After doing some google research, I was able to found a trans fluid additive that I put in myself for $60 that totally fixed the problem. Avoid these guys like the plague! More

Where do even start? Do I start with how they completely ruined my alignment and now I have to replace my rear tires at my own expense? Do I start with the fact that ne Do I start with how they completely ruined my alignment and now I have to replace my rear tires at my own expense? Do I start with the fact that never in my life have I met a service rep that was as rude and smug as their service rep was? Do I start with the fact that the service manager refused to even see me and said if I had an issue, to call Chevrolet. What a horrible dealership. What a horrible experience. Avoid at all cost. You have been warned. PS. When I told them I would leave them a bad review, the service rep literally said they don’t care…. Because nobody reads online reviews. Prove them wrong. Take your business elsewhere. More

Always trying to upsell maintenance that isn’t needed. The worst service I have ever experienced with a dealer. The worst service I have ever experienced with a dealer. More

f your having to service your vehicle stay away from this dealer! My 2018 Chevy Colorado Zr2 had a check engine light come on after stalling and shutting off 3 times with no power to the wheels. Had it tow dealer! My 2018 Chevy Colorado Zr2 had a check engine light come on after stalling and shutting off 3 times with no power to the wheels. Had it towed to Starling with an appointment on a Monday and couldn't get a call back or status going on 3 days. Had to have my truck picked up from a Tow company and taken to another Dealer for repair. This place and their service department is giving Chevy a bad name. More

Stay away if your vehicle needs service. Complete waste of time on finding solution to a common problem with 2020 Chevrolet Trucks (trailer lighting). I am hesitant if I will even allow these people to cha of time on finding solution to a common problem with 2020 Chevrolet Trucks (trailer lighting). I am hesitant if I will even allow these people to change my oil at this point. Complete joke. Go to Hendricks or Dick Smith if you have any real issues. More

I've requested the additional warranty to be canceled well over a year ago and to date I keep getting the runaround. Calling consistently does no good and to date still no resolution! They went as fa well over a year ago and to date I keep getting the runaround. Calling consistently does no good and to date still no resolution! They went as far as to try and sell me a car without resolving my current long lasting issue- told them that I would not be doing business with them again and that it's poor business practice for me to have to keep calling wasting my time to get nowhere. I will be contacting the Department of Consumer Affairs and any other agency I can get involved in resolving my issue. We should be able to bill them for the amount of time spent trying to get them to do a simple task that should've been done over a year ago. Simply will not do business with them again & they could have gotten another sale from me because I'm in the process of buying a new vehicle. More