Starling Ford

Always great service done on a polite and timely manner I am made to feel like you really care am made to feel like you really care More

Service is great, Mike young is attentive and listen to customers needs. Mike takes great care of people. Deserve a promotion customers needs. Mike takes great care of people. Deserve a promotion More

Salesman got me in with a very slightly used truck that I believe had sold or was never there. Then he offered me a very good deal on a brand new one at 0% interest. Then when I asked about claiming $7500 ta believe had sold or was never there. Then he offered me a very good deal on a brand new one at 0% interest. Then when I asked about claiming $7500 tax rebate and only then was told I gave that to Ford as part of the deal. I complained about bait and switch and not being transparent about rebate. Was I supposed to ask "how can you give me such a great deal"? Chris called and said he was canceling my down payment. Wait I told him I sold my old truck, what am I supposed to do now? He said he would do what he could which ended up being $1000 discount. Also then he sprung on me that Ford's 3 year warranty only covered things Ford decides are what is a defect and what is just wear and tear. hen he sold me a warranty I pay about $50 a month for 6 years. This is my 4th F-150 in a row since 1997. I never bickered about price, people were very pleasant but everything lacked transparency. I went to Starling (30 min away) because I had a very good experience with their Service Center after Cocoa Ford (5 minutes from my house where I bought the truck) refused to fix a warranty issue. I know everyone has to make a living and am a reasonable person but they lived up to what the public perception of car salesmen. Sorry but that's how it was. BTW I love my Lightning Flash more than my last 3 F-150s after a week. Hope this continues. More

Great crew working at Starling! Appointment was easy to get and warranty work was done quickly! Appointment was easy to get and warranty work was done quickly! More

Mike is always very helpful and lets me know if I need anything other than what I brought my Vehicle(s) in for Service. Things like additional parts, a pending recall, etc. Thank you Mike and Starling Fo anything other than what I brought my Vehicle(s) in for Service. Things like additional parts, a pending recall, etc. Thank you Mike and Starling Ford, you are the best. More

The dealership was clean, had a nice atmosphere. The staff was very professional and prompt responding to customers The staff was very professional and prompt responding to customers More

They took care of my recalls and answered all my questions. Not sure what else you want me to say, but here are your 15 words. questions. Not sure what else you want me to say, but here are your 15 words. More

Was promptly checked in for my service appointment with an estimate of 1.5 hours. Vehicle was finished in 1.5 hours and checked out at that time. an estimate of 1.5 hours. Vehicle was finished in 1.5 hours and checked out at that time. More

Everyone was very helpful! They gave me a ride home and picked me up when my car was finished. Awesome Service guys! They gave me a ride home and picked me up when my car was finished. Awesome Service guys! More

My visit to the service department went without a hitch. They are alway very professional and prompt. They are alway very professional and prompt. More