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Starling Ford

Titusville, FL

Overview
Reviews
4.7
366 Reviews
Call Dealership (877) 397-9146

3000 Cheney Hwy

Titusville, FL

32780

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Showing 366 reviews

July 11, 2025

Mike Hakanen was always responsive to all concerns and provided me timely notice when service on my vehicle was complete. More

by dstarrs3740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIKE HAKANEN
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July 10, 2025

Michael is the best TSM I’ve ever dealt with. (I know, I’m also a Ford employee) He’s a keeper! More

by Beach buggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL YOUNG
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July 10, 2025

Service was great. Michael is great. Give Michael a raise. Eleven, twelve, thirteen, fourteen, fifteen. More

by steve@ap-const.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL YOUNG
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July 10, 2025

Starling Ford is always on the ball. Mike Hanahan takes care of everything I need for my Escape. I really appreciate his knowledge and dedication. More

by DONNASCHAFETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIKE HAKANEN
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July 09, 2025

Dominic provided excellent service while my vehicle was there at the shop. He is an awesome employee super happy with him every time. More

by craddock_jeffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
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July 05, 2025

Starling Ford is the default dealer for the vans we are required to purchase as a PIRTEK franchisee. Brad was responsive and empathetic throughout the process. THe dealership struggled to provide closing More

by JWEST13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PERRY HIVELY, BRAD SAYRE
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July 05, 2025

Mike has been both pleasant and helpful. Provides great explanation on what any problem might be. More

by Ashant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIKE HAKANEN
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July 04, 2025

The customer service is terrible did not want to sell the customer a used vehicle and told us we can go somewhere else. Manager was very rude to my family would not recommend. More

by ananddpersaud
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
CHRIS WILLIAMS, KENNETH ZORRILLA, GLENN ELLIS, ANGEL MONTALVO, Josh Hallman
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Jul 04, 2025 -

Starling Ford responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear about the frustrations you experienced and that you felt you weren’t treated with the level of respect and professionalism every customer deserves. That said, we do appreciate that we were ultimately able to find a way to make a deal happen and earn your business. Your satisfaction is very important to us, and we’re glad we could help you find the right vehicle. We always aim to improve, and we’d welcome the opportunity to discuss your experience further to ensure we continue providing better service moving forward. Please feel free to reach out to our management team, Oliver Ruvell at 321-267-2112 or OliverRuvell@Starling-Ford.com. Thank you again for choosing Starling Ford, and we hope you enjoy your Toyota Tacoma!

July 04, 2025

Felt like they worked pretty hard to get my business. I also had a couple concerns after I got home and they said they would take care of it. So very happy and love my new truck More

by j_swearingen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RICHARD CLAXTON, CHRIS WILLIAMS
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July 03, 2025

I have been coming here for years and I love my service guy Michael Hakanen. He’s always so helpful and has always given us the best service! More

by ajones9717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIKE HAKANEN
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