Starling Ford

My service advisor Mike Hakanen was top notch in the way he took care of my truck. When he drove it across the parking lot after getting service, he noticed a sound that caught his attention. He made me awa he took care of my truck. When he drove it across the parking lot after getting service, he noticed a sound that caught his attention. He made me aware of it, so we h had a tech take a look and found a wheel bearing was shot and the tie rods needed replacement. We scheduled the repair for the next day.. I’m really grateful that he said something, as I was getting ready to leave on a 1300 mile trip, towing an RV. Now, my truck is running like new! 😀 My customer experience was outstanding! More

Excellent service again as always. Mike Hackanen is brilliant. Always has information and keeps me well informed. Managing larger vehicle throughput can easily go astray but he has alw Mike Hackanen is brilliant. Always has information and keeps me well informed. Managing larger vehicle throughput can easily go astray but he has always got my motor home serviced in good time and done right. More

Wonderful experience all around would highly recommend and looking forward to working with Brad again soon and looking forward to working with Brad again soon More

I had a great experience with the dealership. My rear brakes on my 2021 Ford escape would squeak when I put my car in reverse. They did a brake check and less than an hour. I was leaving the deal My rear brakes on my 2021 Ford escape would squeak when I put my car in reverse. They did a brake check and less than an hour. I was leaving the dealership. More

It took a little longer then I expected but everything turned out fine. Was hoping to have a full manual like in the days past. But that is on Ford, does it really cost too much? turned out fine. Was hoping to have a full manual like in the days past. But that is on Ford, does it really cost too much? More

Young was great and thorough. I hoped to get all issues resolved but going back a second time. I hoped to get all issues resolved but going back a second time. More

The service man I delt with Mike was very polite, informative, and honest with me. I am very happy with the outcome of my truck so far. informative, and honest with me. I am very happy with the outcome of my truck so far. More

The mobile service for the recall was very easy to schedule. Glenn offered the mobile service as a more convenient alternative to going to the dealership. The technicians were early and were knowledge schedule. Glenn offered the mobile service as a more convenient alternative to going to the dealership. The technicians were early and were knowledgeable and professional. They completed service within a reasonable time and explained what was done. More

Great service! Friendly, professional and timely. My service advisor Micheal does a great job and is very knowledgeable. The service technicians in the service depa Friendly, professional and timely. My service advisor Micheal does a great job and is very knowledgeable. The service technicians in the service department do a very good job. I’ll keep coming back! More

It’s always a pleasure working with your employees, they always offer top notch customer service. I wouldn’t ever go anywhere else. always offer top notch customer service. I wouldn’t ever go anywhere else. More