State Line Chrysler Dodge Jeep Ram

Took my car for service and the mechanics there stole a gun out my car. DON'T GO HERE FOR ANYTHING. FIND A DIFFERENT DEALERSHIP gun out my car. DON'T GO HERE FOR ANYTHING. FIND A DIFFERENT DEALERSHIP More

I have made two trips to this dealership after contacting them about a specific vehicle and was told it was there. Upon arrival, the vehicle was not there. The cars that are listed on the dealership’s websit them about a specific vehicle and was told it was there. Upon arrival, the vehicle was not there. The cars that are listed on the dealership’s website are not accurate and are not updated daily with what inventory is truly there. The sales team on-site are helpful and also share the frustration of the website inventory not being updated daily. More

We bought a used car for our 16 year old son several months ago from State Line. We have now put over $3000 into repairs. I contacted the manager, who did not seem to care, as she told me her service de months ago from State Line. We have now put over $3000 into repairs. I contacted the manager, who did not seem to care, as she told me her service department checked out the vehicle. She even had the nerve to tell me it might be things that happened after we bought it, and that we might not be able to trust our local family mechanic! I will never recommend anyone buy a car from this dealership new or used!! More

Went in to get repairs done to my truck and they got me and taken care of quickly. and taken care of quickly. More

She promised to talk to her higher up and never got back with me. Thanks with me. Thanks More

I buy a car for $30,000, already has issues within 3 months. I got an appointment for maintenance at 8am, got no update that entire day (what exactly was the point of having me drop my car off at 8am th months. I got an appointment for maintenance at 8am, got no update that entire day (what exactly was the point of having me drop my car off at 8am that day then?) anyway, at 3:00 the next day, STILL no update, they haven’t even done the diagnostic testing within over 30 hours of having my car! So I call for an update I was told my advisor was coming to the phone 10 minutes after being on hold, and while holding they transferred me to the sales department for no reason, who then had to transfer me back. I’ve been on hold for over 20 minutes at this point. *face palm* More

Salesperson was cool but the owner was rude and a total xxxxxxx. He didn't want to make any deals and didn't care if I walked away from a sale but the salesperson MJ kinda smoothed things out. Would not re xxxxxxx. He didn't want to make any deals and didn't care if I walked away from a sale but the salesperson MJ kinda smoothed things out. Would not recommend to anyone. I guess I'll stick with the dealership I've been doing business with for years (Molle Toyota). More

The worst service department ever!!! brand new 2021 Pacifica and I have been waiting for over 3weeks to get a part installed that is under warranty. first was told I would have to pay diagnostic fees, Pacifica and I have been waiting for over 3weeks to get a part installed that is under warranty. first was told I would have to pay diagnostic fees, then told they had to order the part and would take 7 days to get it, then made another appointment to get it installed..then service department cancelled my appointment to work on another car, then made another appointment and now they have had my car for two days and when I called today I was told that the guy who is working on my van is working on oil changes today and my van probably won't be ready until Monday after I was told it would be ready for sure today! so let me get this straight I had an appointment yesterday morning at 8am and now I'm told that the servicer is working on oil changes!!!! wow!! they don't call to give you updates nor do they offer you a loaner. all of this headache for an Auto Emergency Braking part and I am sure it doesn't take that long to install. They just don't care! I will never buy another Chrysler nor will I ever come back to stateline Chrysler dodge jeep ram dealership! they do everything right to get you into their cars and then treat you like crap after you are locked into a contract! The service department team also doesn't show up on time for work! 10minutes late opening up! poor service ! More

I’m a Disabled American Female Veteran who bought a Car from this Dealership. The Car that I bought was Truly More Money than I had Planned To Spend. I had a few Concerns but Grown People should AGREE to from this Dealership. The Car that I bought was Truly More Money than I had Planned To Spend. I had a few Concerns but Grown People should AGREE to sometimes Disagree and try to keep the Relationship In TACT. When I ARRIVED at the Dealership on Memorial Day I was Ready To BE Disappointed Once Again! But This Did NOT HAPPEN! I was elated that the USED CAR SALESMAN made everything WRONG, RIGHT. I even recommended a Customer to Look At A New Car! Trust is SO VERY IMPORTANT and Mr. Shane the Used Car Sales Manager’s Word Was As Good AS GOLD! HE went Far and Beyond The CALL OF DUTY! In Everything That We Partake of In Life, WE MUST FIRST GET AN UNDERSTANDING! I See Why ALL of Your Employees talk so Highly About Your Character and Trustworthiness! KUDOS TOO MR. SHANE! More

I tried to pay this dealer full MSRP and a nice clean trade at $1500 under KBB trade value. All I wanted was Chrysler's 0% financing and they refused. They made it very clear they do not honor Chrysler trade at $1500 under KBB trade value. All I wanted was Chrysler's 0% financing and they refused. They made it very clear they do not honor Chrysler's 0% financing. If you want a Jeep, I think there are a few better options in the greater KC area. More