Stateline Auto Ranch Subaru

Bought used vehicle from dealer July 2025. Was told car had two key fobs. When car picked up only one. Was told it was our problem. New key fob will cost us another $500. above what we agreed Was told car had two key fobs. When car picked up only one. Was told it was our problem. New key fob will cost us another $500. above what we agreed to pay. Paid cash for car, gas tank only 1/4 full even though I had indicated I expected to have a full tank. With all the add on items at closing paid approx. $4000. more than initial agreed price. Still no consideration on items that should have been done. Also, day we picked up the vehicle it had not been washed. More

Shout out to Robert and crew as they got us in for repairs when we experienced clutch failure on our road trip, WA to CO, checked in to make sure we were okay while waiting and got us back on the road repairs when we experienced clutch failure on our road trip, WA to CO, checked in to make sure we were okay while waiting and got us back on the road in less than 48 hours. Thank you!! More

Upon arrival Codi was happily waiting for me as we had spoken earlier in the day. spoken earlier in the day. More

The staff at Stateline Subaru are excellent. They made the transaction quick and efficient. Gino...Codi and Jeremy very friendly and were engaged in the conversation at all times and keeping me They made the transaction quick and efficient. Gino...Codi and Jeremy very friendly and were engaged in the conversation at all times and keeping me informed of the next steps. Thank you! More

My husband went to get our oil changed and he noticed our car was parked and appeared to be finished. He saw people who arrived after him get their vehicles back before him. Still he waited patiently just st car was parked and appeared to be finished. He saw people who arrived after him get their vehicles back before him. Still he waited patiently just staring at our parked car. After awhile he got upset and asked what was taking so long and was given attitude by the service guy telling him it wasn’t done. My husband told him his seen our car has been parked for awhile and the mechanic told him it’s been done for awhile now. My husband did get a little loud because there was a lot of back and forth. We’ve never been treated with such ugly service before and would definitely take our business elsewhere if he hadn’t already paid in advance for oil changes. Dealership had excellent service when Todd was running it. My husband actually worked for Todd and is very disappointed on how things are being handled at this dealership. 0/10 More

Robert is very customer service oriented. The dealership is more concerned than just selling a vehicle but concerned about making sure the vehicle you buy will make you happy!!! The dealership is more concerned than just selling a vehicle but concerned about making sure the vehicle you buy will make you happy!!! More

Pleasant and professional, nice to have a courtesy vehicle as the service took awhile. Pleased with the service and my BRZ, wish it cost a bit less though. vehicle as the service took awhile. Pleased with the service and my BRZ, wish it cost a bit less though. More

My last experience was great and would highly recommend this dealer to my friends and family. this dealer to my friends and family. More

Clean, comfortable place to spend time at while vehicle is being serviced. I recommend your dealership and service department to other Subaru owners. is being serviced. I recommend your dealership and service department to other Subaru owners. More

Salesperson was knowledgeable and personable. Dealership is clean and well kept. I would recommend to friends and family. Dealership is clean and well kept. I would recommend to friends and family. More