
Stateline Subaru
Somerset, MA
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564 Reviews of Stateline Subaru
Great service! Stephen was very attentive to where I wanted to be financially. He was personable not pushy at all. Genuinely listened to what I was saying. He knew I Stephen was very attentive to where I wanted to be financially. He was personable not pushy at all. Genuinely listened to what I was saying. He knew I wanted specific color. This is my 2nd Crosstrek purchased from this dealership. I wouldn’t go elsewhere. Thank you love my Subaru Crosstrek!!! 🧡 More
Great dealership Went in knowing what I wanted and Rick the salesman I worked with was able to work with me and get everything all figured out and settled on a car I w Went in knowing what I wanted and Rick the salesman I worked with was able to work with me and get everything all figured out and settled on a car I was happy with and a payment that was just as well More
Everyone was very helpful and informative. Jim Sullivan was a great sales person. Customer service was excellent and financing was easy. We are very satisfied with our purchase and experience. Jim Sullivan was a great sales person. Customer service was excellent and financing was easy. We are very satisfied with our purchase and experience. Thanks More
Great service! I brought my daughter Lynda Santos here to lease a new Forester. Brian the sales manager and Josh Archer my sales guy were fantastic! The whole proces I brought my daughter Lynda Santos here to lease a new Forester. Brian the sales manager and Josh Archer my sales guy were fantastic! The whole process went smooth and we got a great deal! If you’re looking for a great deal from great people, go see Josh and Brian at Stateline Subaru! More
Caring follow up. As a senior citizen and a caretaker for my husband with Parkinson's disease, I must have a reliable vehicle. My battery was dead at 7 p.m....I spoke t As a senior citizen and a caretaker for my husband with Parkinson's disease, I must have a reliable vehicle. My battery was dead at 7 p.m....I spoke to Brian/Sales that evening........the next day, I received a call from Nancy Manchester and we made plans to have the vehicle towed in that day. .Kyle/service was prompt in having the vehicle's problem resolved and I was able to pick it up that day. They were caring and showed much compassion for my dilemma.... More
Oil change becomes a brake job. While I appreciate the quality and efficiency of the work at this dealership, I was totally caught off guard when I was told the $65. job was turning While I appreciate the quality and efficiency of the work at this dealership, I was totally caught off guard when I was told the $65. job was turning into a $600. + one. Because it was brakes I feared I would be unsafe if I didn’t have the job done. It might be helpful if the mechanic were the one explaining the situation. I hope the work was actually needed. Of course I have no way of knowing one way or the other. The valet was very polite and helpful. More
Forester for the winter Jonathan was a knowledgeable salesperson and gave me useful information on the test drive. Damien was extremely thorough going through the car button Jonathan was a knowledgeable salesperson and gave me useful information on the test drive. Damien was extremely thorough going through the car button details so I felt acquainted with the vehicle on the ride home. More
Excellent service visit Very helpful service manager. Advised me to add a wheel alignment to my service and offered me a courtesy car. Very efficient and courteous service . Very helpful service manager. Advised me to add a wheel alignment to my service and offered me a courtesy car. Very efficient and courteous service . More
Maintenance and inspection. The workers were all pleasant and helpful. The wait time was quite reasonable. Wait room was pleasant, comfortable, and the complimentary beverage The workers were all pleasant and helpful. The wait time was quite reasonable. Wait room was pleasant, comfortable, and the complimentary beverage was appreciated. The service waited on me at the precise time of the time of my appointment and was punctual. More
Problem still there with Pandora Pandora app doesn't connect anymore. Software update ineffective. Corporate needs to fix the issue. I have spoken to maker of phone (Motorola) they s Pandora app doesn't connect anymore. Software update ineffective. Corporate needs to fix the issue. I have spoken to maker of phone (Motorola) they state Subaru is aware of the issue More