Stateline Subaru
Somerset, MA
Filter Reviews by Keyword
By Type
560 Reviews of Stateline Subaru
Easy transaction The staff were pleasant to work with and the transaction was easy to complete. Nice to purchase a Subaru during the share the live event. The staff were pleasant to work with and the transaction was easy to complete. Nice to purchase a Subaru during the share the live event. More
Service Wonderful, efficient service. Everyone was very pleasant and respectful. Definately recommend Stateline subaru, when you need service. Nice waiting Wonderful, efficient service. Everyone was very pleasant and respectful. Definately recommend Stateline subaru, when you need service. Nice waiting area with available snacks and drinks. More
Easy, transparent leasing experience Jonathan (aka Joey) was pleasant to work with and made the process super smooth. It’s my second Subaru and I would highly recommend working with him. Jonathan (aka Joey) was pleasant to work with and made the process super smooth. It’s my second Subaru and I would highly recommend working with him. More
Hyundai Veloster service The service and sales departments are top notch and I could not be happier with the service they provide. From the initial appointment to the unexpec The service and sales departments are top notch and I could not be happier with the service they provide. From the initial appointment to the unexpected service due to customer (me) error they were exceptional in their assistance and cooperation. I’m extremely satisfied and will continue to visit a Stateline for all my purchase and service needs More
Communication is key Overall my experience at Stateline Subaru was okay. I had already selected the car that I wanted before showing up as I was looking for a used vehicle Overall my experience at Stateline Subaru was okay. I had already selected the car that I wanted before showing up as I was looking for a used vehicle. But the salesman that sold me the car was very polite and helpful with the questions that I had. When it came time to go to finance I had no issues. The man who helped with the financing though failed to communicate to Josh, my salesman, that the car needed to be delivered the next day and that he had the plates at the dealership. So after calling to make sure it would be delivered at a certain time it turned out there were no plans to drop it off. The car was dropped off on time despite that, but without the plates. The issue was resolved in the end resulting in my sufferage and no offer from the dealership for compensation. More
Great experience Service members courteous and helpful..i waited as my car had a recall fixed. Time waited was as stated. Waiting area was comfortable and friendly..be Service members courteous and helpful..i waited as my car had a recall fixed. Time waited was as stated. Waiting area was comfortable and friendly..because of this i didnt mind waiting there for the repair to be made. More
Great service I made an appointment for service and they took my car as soon as I arrived. I was done and cashed out in less than an hour. Thank you. I made an appointment for service and they took my car as soon as I arrived. I was done and cashed out in less than an hour. Thank you. More
Straight forward I found Stateline Subaru to be friendly, honest and very willing to not only meet the customers expectations but exceed them. All the employees were g I found Stateline Subaru to be friendly, honest and very willing to not only meet the customers expectations but exceed them. All the employees were great from the sales staff to the financial office personnel. This is our second vehicle we’ve purchased from this location and would definitely recommend to other and be sure to return for our next purchase. More
graat Brian in the service department was great! I felt like he heard my concerns and worked with me and advocated for me to pursue warranty considerations Brian in the service department was great! I felt like he heard my concerns and worked with me and advocated for me to pursue warranty considerations. He did not have to suggest this but he did. He followed up as he said he would. This is my first Subaru and this experience has made me a loyal customer. Looking forward to upgrading More
2014 XV CROSSTREK We recently bought a used crosstrek, our salesperson Krystle was awesome, she made us feel like we were friends buying a car. We felt no pressure and We recently bought a used crosstrek, our salesperson Krystle was awesome, she made us feel like we were friends buying a car. We felt no pressure and it truly was a great experience. Thank you! More