Stateline Subaru

Everything was exceptional except the newly outsourced leasing. The employee, Manny, was slow to attend to my lease. He was very chatty with the couple before me who appeared to be retired. He engaged ful leasing. The employee, Manny, was slow to attend to my lease. He was very chatty with the couple before me who appeared to be retired. He engaged fully in their conversations instead of expediting their lease when he could clearly see that I was waiting for a lease. It was second day at a new job and I wanted to get there on time. When he finally finished with them, i explained my situation and he did attempt to quicken the transaction. He then brought out my loaner and it was a hybrid. He did not inform me of this and it was difficult to acclimate. We have had a loaner car before without this outsourced service and it was very efficient. Brian of the service department was very good to us and apologized for the delay. When we returned the loaner, he assisted above and beyond as he always does. Give him a raise! More

Professional and courteous. Spent a boatload of time showing me all the new features and answering questions. They worked within my budget and pointed out additional savings. I Spent a boatload of time showing me all the new features and answering questions. They worked within my budget and pointed out additional savings. I would definitely recommend them. Many thanks to Ayden and Inna for all their help. More

The staff members are knowledgeable and very kind and responsive. They are helpful and communicate welll. responsive. They are helpful and communicate welll. More

I had a great experience paying my first Forester. Even though, it took over two weeks for my Forester to arrive, Donny kept me updated regularly. Once it arrived, Donny made sure the process was smoo Even though, it took over two weeks for my Forester to arrive, Donny kept me updated regularly. Once it arrived, Donny made sure the process was smooth . More

Super helpful and great price! Very happy with my experience at Stateline Subaru and Ayden was very helpful with everything. Very happy with my experience at Stateline Subaru and Ayden was very helpful with everything. More

They were super friendly and very accommodating. I did not have to do anything extra I did not have to do anything extra More

Excellent communication. Very convenient. Videos were helpful. Appreciate attempt to be cost conscious. Brian was very helpful. Thank you! Very convenient. Videos were helpful. Appreciate attempt to be cost conscious. Brian was very helpful. Thank you! More

I went for a routine service and all went well. One thing that did happen was my apple car play was disconnected afterwards, but I was able to reconnect One thing that did happen was my apple car play was disconnected afterwards, but I was able to reconnect More

Damian and the rest of the staff were amazing. They were knowledgeable and organized. I drove my new car home the next day. It was so easy and unstressful. They were knowledgeable and organized. I drove my new car home the next day. It was so easy and unstressful. More

1+ weeks for repairs on a 2025 Forrester. Probably won't buy another Subaru. Thank you. Probably won't buy another Subaru. Thank you. More