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Stateline Subaru

Somerset, MA

4.0
560 Reviews

1451 Brayton Point Rd

Somerset, MA

02725

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560 Reviews of Stateline Subaru

August 01, 2018

Crosstrek Service Very efficient. Informing me of time frame for service. Was very happy when I got phone call stating repair was covered under warranty!! Impressed t More

by BOTELHO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Rodrigues
Aug 14, 2018 -

Stateline Subaru responded

We are always so happy to help our customers! Thank you for sharing your review!

August 01, 2018

Quick and efficient service Very nice to deal with and helpful. I am happy with the service on my Baja. Would consider this dealership for future work or sales. More

by bobbyd30
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Rodrigues
Aug 14, 2018 -

Stateline Subaru responded

Bobby, thank you for taking the time to share your recent service experience! We are always so glad to serve our customers well!

August 01, 2018

If I could give this dealership zero stars, I would. I went to this dealership to purchase a 2011 nissan versa and it ended up taking over two weeks (I’m still waiting for it) for the car to be registere More

by hannah_hoyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris, manager, Timothy Mitchell
Aug 15, 2018 -

Stateline Subaru responded

Hi Hannah, I am sorry to hear about your recent experience with our dealership and thank you for bringing it to my attention. We strive to make sure each one of our customers has a great experience and I regret that we did not fulfill that goal for you. I would appreciate the opportunity to discuss this further and ask you please contact me at your earliest convenience at (508) 676-3071. Thank you and I look forward to speaking with you. -Al Vieira / General Manager / Stateline Subaru

July 31, 2018

Great experience overall!!!! Inna Perez and her manager,Brian Vaz made car shopping such a positive experience. In fact,we purchased two cars from then within a months time. They More

by Sustinov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Vaz Inna Perez , Inna Perez
Aug 14, 2018 -

Stateline Subaru responded

Thank you so much for taking the time to share your experience with Inna and Brian! We are so glad we were able to help!

July 31, 2018

Great experience at Stateline Subaru. My husband and,I were looking for. 2018 Crosstrek. Inna and Chris were both very helpful and we did not feel any pressure to make a decision quickly. More

by AHARRIN559
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Inna Perez, Chris a sales manager, Don Bowman, Inna Perez
Aug 14, 2018 -

Stateline Subaru responded

We are so happy we were able to get you into a car you love! Thank you for taking the time to share your experience!

July 31, 2018

Love my lease Nick Serdynski was excellent from start to finish. My husband and I leased a Subaru Legacy. Nick was very knowledgeable and made our experience awes More

by Marlene16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Serdynski
Aug 14, 2018 -

Stateline Subaru responded

Marlene, thank you for sharing your experience with Nick and our team! Congratulations on your new Legacy!

July 31, 2018

Review Typically I’m impressed with this dealership. I recently received a car detail that was sub par. I’m not sure if the change to Stateline Subaru has so More

by Screen name
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Cadima
Aug 02, 2018 -

Stateline Subaru responded

Hello, I am sorry to hear that you weren't completely satisfied with your recent service. We strive to give each one of our customers a good experience and I regret that we did not fulfill that goal for you. I would appreciate the opportunity to look into this further and ask you please contact me at your earliest convenience at (508) 676-3071. Thank you. -Don Bowman / Service Director/ / Stateline Subaru

July 28, 2018

Service department Sales and service department have been good with us Right now we have had to depend on the service department and they are trying to find the reason More

by BORGES4693
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Manchester, Brian Cadima, Wayne Rodrigues
Aug 14, 2018 -

Stateline Subaru responded

Thank you for taking the time to share your experience and also for trusting us to work on your car! We are dedicated to helping our customers in every way we can!

July 28, 2018

Very enjoyable Tim was very helpful and really worked hard chasing cars down for me to look at and drive. Would recommend this dealership to anybody. Thanks for the More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne, Timothy Mitchell
Aug 14, 2018 -

Stateline Subaru responded

Jim, thank you for taking the time to share your experience with Tim and our dealership! We are always so happy to help!

July 28, 2018

Ignored at the counter Arrived for appt., 2 guys are both on their computers, one said hold on a sec am just finishing something, and he continued to type and shuffle papers More

by KATEFSPARROW
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kyle Peixoto
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