Stateline Subaru

Great service Inna was very friendly and informative. I was very comfortable dealing with her. I was very happy with my purchase. I have been going to Somerset f Inna was very friendly and informative. I was very comfortable dealing with her. I was very happy with my purchase. I have been going to Somerset for 8 yrs and have always been pleased with the service. This is my 4th Subaru and I always recommend them. More

Smooth leasing experience The people at this dealership were very friendly and helpful in getting me not just the car that I wanted, but the color, even if it was going out of The people at this dealership were very friendly and helpful in getting me not just the car that I wanted, but the color, even if it was going out of their way. I can’t complain about the price of the car and I’m very happy with my purchase now. Glad I didn’t have to go far to get some good assistance. More

2018 CROSSTREK My sales person Inna Perez is great! Was able to trade my Premium Crosstrek for a Limited and kept my payment the same. Managers: Al & Brian were o My sales person Inna Perez is great! Was able to trade my Premium Crosstrek for a Limited and kept my payment the same. Managers: Al & Brian were outstanding! More

Great Experience Leasing Crosstrek Came to stateline after having a bad experience in another dealership. Was impressed by how friendly the staff were and very helpful with chosing the Came to stateline after having a bad experience in another dealership. Was impressed by how friendly the staff were and very helpful with chosing the right car and deals. I really appreciate how comfortable the entire staff made me through the whole process. Would recommend to a friend. More

Concerns about performance brought car in to have it checked Service was performed at the time promised. Each of my concerns was checked. Problem found was explained clearly; a clear explanation was also provi Service was performed at the time promised. Each of my concerns was checked. Problem found was explained clearly; a clear explanation was also provided for the work that was necessary. Work was done promptly. Customer service was excellent. More

Dealership service proceeded premier customer service. Outstanding customer service from explaining the type of service to be provided to the timely completion of service. Service personnel were both court Outstanding customer service from explaining the type of service to be provided to the timely completion of service. Service personnel were both courteous and professional. More

Looking for new car Having Tim Mitchell as the Sales Consultant was just the luck of the draw but it was good luck for me. He knows the business, is very professional an Having Tim Mitchell as the Sales Consultant was just the luck of the draw but it was good luck for me. He knows the business, is very professional and low key. Anyone in the market for a new car who goes to Stateline Subaru I would recommend they ask for Tim Mitchell. More

Excellent customer service from Wayne. IT would help if discounts were allowed to be applied especially when the cost is pricey. We have dealt with Somerset Subaru for over 25 years, they h IT would help if discounts were allowed to be applied especially when the cost is pricey. We have dealt with Somerset Subaru for over 25 years, they have always been extremely accommodating. We have had thousands of dollars worth of car repairs done over the years,and not to allow a 10 percent discount when we are paying well over a thousand dollars for a repair, it may cause us to go elsewhere . The prior company always was more than willing to work with the customer, knowing that most of us do not have a lot of money. Companies are getting so big that the customer doesn’t matter anymore, only the almighty dollar. Too bad, because it’s the “customer” that pays the money, which could make or brake a “new company”. More

Above and beyond expectations The staff at this dealership were incredibly helpful and went beyond my expectations in regards to helping me out with getting my car registered as so The staff at this dealership were incredibly helpful and went beyond my expectations in regards to helping me out with getting my car registered as soon as possible. Overall, it was a great experience. More

"Customer Oriented" We had a very good experience with the Sales Rep (Drew LeBlanc). He was pleasant, knowledgeable and very helpful. The Finance Manager (Jason) wa We had a very good experience with the Sales Rep (Drew LeBlanc). He was pleasant, knowledgeable and very helpful. The Finance Manager (Jason) was very easy to deal with, he was very clear, knowledgeable, and made the whole finance process seem very seamless. We were extremely disappointed with the Sales Manager. We were in the process of returning our old car to the Volkswagen Dealership as part of a recall, he refused to let us keep our new Forester at the Stateline Dealership site temporarily, (2 extra days). In addition. the Sales Manager, did not follow through, after promising, to look for the desired exterior and interior color schemes for the Forester Model we were interested in. More